Olivia Mishler
Wenatchee,WA
Summary
Detail-oriented professional with a Bachelor of Science degree and extensive experience in transcription and customer service. Recognized for exceptional reliability, strong work ethic, and the ability to manage multiple tasks efficiently. Proven track record of delivering high-quality results under pressure while maintaining a focus on client satisfaction. Seeking to leverage expertise in a challenging role that promotes career growth and professional development.
Overview
8
8
years of professional experience
Work History
Transcriptionist
Rev Transcription
11.2022 - Current
- Company Overview: A remote transcription service
- Processed sensitive legal documents while upholding confidentiality.
- Delivered high-quality, error-free transcripts within tight deadlines.
Housekeeping
Edison Christian Health Center
Grand Rapids, USA
09.2023 - 05.2024
- Company Overview: Healthcare facility providing services to residents
- Demonstrated strong attention to detail in maintaining clean and comfortable resident rooms.
- Handled personal spaces respectfully, displaying sensitivity and maintaining confidentiality.
- Fostered a personalized atmosphere by addressing individual needs
Shopper & Delivery Driver
Shipt Inc.
Grand Rapids, USA
04.2021 - 11.2022
- Company Overview: Grocery delivery service connecting shoppers with customers
- Ensured high customer satisfaction by accurately following orders and delivering reliable service.
- Received and relayed client input demonstrating effective communication with an emphasis on continuous development.
Hostess
Cracker Barrel
Stevensville, USA
05.2017 - 08.2020
- Company Overview: Restaurant and retail chain
- Efficiently managed guest flow and seating, showcasing strong organizational skills.
- Resolved guest complaints, demonstrating problem-solving skills.
Education
Bachelor of Science - Criminal Justice
Grand Valley State University
Allendale, MI04.2024
Skills
- Confidentiality
- Strong written and verbal communication
- Attention to detail
- Fast typing speed
- Proofreading proficiency
- Quality control
- High accuracy level
- Customer service experience
- Hospitable and friendly
- Problem-solving
Timeline
Housekeeping
Edison Christian Health Center
09.2023 - 05.2024
Transcriptionist
Rev Transcription
11.2022 - Current
Shopper & Delivery Driver
Shipt Inc.
04.2021 - 11.2022
Hostess
Cracker Barrel
05.2017 - 08.2020
Bachelor of Science - Criminal Justice
Grand Valley State University
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