Olivia Montgomery
Webster,TX
Summary
Detail-oriented and highly organized office professional with 6+ years of experience. Skilled in administrative support, scheduling, data entry, and customer service. I'm extremely self-motivated and pride myself on being efficient in fast paced environments. Highly adaptable and enthusiastic to learn!
Overview
6
6
years of professional experience
Work History
Delivery Courier
Fedex
06.2022 - Current
- Managed high volume scheduling and routing to ensure timely deliver.
- Provided professional, customer-focused service in person and via phone.
- Adapted quickly to route changes, urgent requests, and scheduling issues.
- Utilized GPS and logistics software to optimize routes and improve efficiency.
Online Business Owner
Owner-Operator
06.2019 - Current
- Managed all aspects of the business including web development, marketing, customer service, inventory and finances.
- Established strong relationships with suppliers for better pricing and product availability, reducing operational costs.
- Developed successful email campaigns and social media content to engage customers.
Office Manager
Skylance
06.2020 - 03.2022
- Handling internal and external communication, including emails, phone calls, and mail.
- Managed data entry and database by updating 2600+ customers' information using CRM program.
- Scheduled and managed meetings via Google calendar.
- Produced daily reports using Excel spreadsheets.
- Organizing and maintaining files, both physical and electronic.
- Tracking and managing office expenses.
Education
High School Diploma -
Barbe High School
Lake Charles, LA05-2009
Skills
- Time management
- Organizational skills
- Data entry
- Customer service
- Problem solving
- Excel
Timeline
Delivery Courier
Fedex
06.2022 - Current
Office Manager
Skylance
06.2020 - 03.2022
Online Business Owner
Owner-Operator
06.2019 - Current
High School Diploma -
Barbe High School
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