Gavin Session
New Caney,TX
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
4
4
years of professional experience
Work History
Party Host
Cosmic Air adventure park
Humble, TX
05.2023 - 07.2023
- Checked dining and serving areas to verify proper cleanliness and readiness for guests.
- Created an atmosphere conducive to having fun by engaging with guests in conversation or activities.
- Ensured that all areas of the venue were kept clean throughout the duration of the party.
- Addressed and resolved guest concerns promptly to ensure satisfaction.
- Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
Referee
Humble Area Football League
Humble, TX
05.2023 - 07.2023
- Evaluated player actions for fouls, implementing penalties according to rules.
- Observed all safety regulations including heat and humidity guidelines.
- Navigated difficult situations with direct communication and explanation of game rules.
- Engaged in continuous professional development to enhance officiating skills.
- Fostered a positive, respectful game environment for participants and spectators.
- Officiated various sports games, ensuring adherence to established rules and regulations.
Cashier
Khols
Humble, TX
01.2022 - 07.2022
- Conducted price checks for special orders or discounts as requested by customers.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Scanned items and checked pricing on cash register for accuracy.
- Answered customers' questions and provided information on store procedures or policies.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Learned roles of other departments to provide coverage and keep store operational.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Customer Service Representative
That One Place
Humble, Texas
05.2019 - 08.2019
- Developed a loyal customer base through friendly and efficient service.
- Prepared and served a variety of ice cream flavors and frozen desserts to customers, ensuring high-quality service.
Education
Cisco College
Cisco, TX12-2024
High School Diploma -
Atascocita High School
Atascosa, TX05-2022
Some College (No Degree) -
McMurry University
Abilene, TXSkills
- Clean-up coordination
- Event preparation
- Attention to detail
- Positive and professional
- Retail sales customer service
- Relationship building
- Strong teamwork
- Active learning
- Sales experience
- Positive attitude
- Flexible schedule
Timeline
Party Host
Cosmic Air adventure park
05.2023 - 07.2023
Referee
Humble Area Football League
05.2023 - 07.2023
Cashier
Khols
01.2022 - 07.2022
Customer Service Representative
That One Place
05.2019 - 08.2019
Cisco College
High School Diploma -
Atascocita High School
Some College (No Degree) -
McMurry University