Olivia Mota

• Completed customer transactions with attention to detail, ensuring compliance with banking standards.
• Assisted customers with account inquiries, providing timely and effective support to enhance customer satisfaction.
• Maintained cash drawer integrity by reconciling daily transactions and identifying discrepancies promptly.
• Collaborated with team members to streamline operations, improving overall service delivery in the branch.
• Educated customers on banking products and services, promoting features that aligned with their financial goals.
• Analyzed transaction trends to identify potential areas for process improvement and enhanced efficiency in service delivery.
• Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
• Disbursed cash and checks accurately while maintaining security of cash drawers.
• Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
• Processed customer transactions promptly, minimizing wait times.
• Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.

• Completed customer transactions with attention to detail, ensuring compliance with banking standards.
• Assisted customers with account inquiries, providing timely and effective support to enhance customer satisfaction.
• Maintained cash drawer integrity by reconciling daily transactions and identifying discrepancies promptly.
• Collaborated with team members to streamline operations, improving overall service delivery in the branch.
• Educated customers on banking products and services, promoting features that aligned with their financial goals.
• Analyzed transaction trends to identify potential areas for process improvement and enhanced efficiency in service delivery.
• Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
• Disbursed cash and checks accurately while maintaining security of cash drawers.
• Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
• Processed customer transactions promptly, minimizing wait times.
• Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.

Contacted potential clients to increase sales opportunities.

• Increased client satisfaction by building strong relationships and addressing their needs promptly.
• Developed strategic account plans to enhance customer engagement and satisfaction.
• Analyzed client needs to tailor service offerings, improving retention rates.
• Established long-term customer relationships to enhance client loyalty and satisfaction.