Olivia Mowrey
Fayetteville,AR
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Courier
Taylor Law Partners LLP
09.2021 - Current
- Drove safely at all times to avoid accidents and harm.
- Delivered packages, and parcels and acquired proper signatures for all deliveries.
- Served summons, subpoenas, affidavits, and other legal documents.
- Organized and filed office records confidentially and accurately.
- Developed strong interpersonal and communication skills from interacting professionally with related firms, upper management, and peers.
- Processed payments and handled cash transactions to secure proper compensation.
- Recorded and organized office inventory
- Followed company policies and procedures during shift.
Cashier
Harps Food Stores, Inc.
11.2020 - 05.2022
- Greeted customers entering store and responded promptly to customer needs and inquiries.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Handled incoming calls and directed them to the correct departments.
- Helped customers complete purchases, locate items, and join reward programs.
- Used POS system to enter orders, process payments and issue receipts.
- Trained new hires for this position.
Hostess
Sassy's Red House
03.2019 - 03.2020
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Answered phone calls to take orders, give information and document reservations.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Minimized customer service complaints by expertly managing customer expectations during busy periods.
Education
Bachelor of Science - Accounting
University of Arkansas, Fayetteville
Fayetteville, AR05.2025
High School Diploma -
Haas Hall Academy Fayetteville
Fayetteville, AR05.2021
Skills
- Working Independently
- Package Pickup and Delivery
- Issue Escalation
- Attention to Confidentiality
- Relationship Building and Rapport
- Cash Register Operation
- Payment Processing
- POS Systems
- Customer Assistance
- Reservations Management
- Attention to Detail
Timeline
Courier
Taylor Law Partners LLP
09.2021 - Current
Cashier
Harps Food Stores, Inc.
11.2020 - 05.2022
Hostess
Sassy's Red House
03.2019 - 03.2020
Bachelor of Science - Accounting
University of Arkansas, Fayetteville
High School Diploma -
Haas Hall Academy Fayetteville
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