Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Client Relationship Consultant
US Bank
09.2024 - Current
Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
Managed client relationships through regular check-ins and updates on project progress.
Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
Developed and maintained strong customer relationships, providing exceptional service and advice.
Maintained strict compliance with all banking regulations, ensuring a secure and trustworthy environment for clients.
Delivered exceptional customer service, addressing concerns promptly and professionally to ensure client satisfaction.
Educated customers on features and benefits of banking products and services.
School Photographer
Bell Photographers
02.2024 - 06.2024
Developed rapport with students, staff, and parents by maintaining a friendly and approachable demeanor throughout the photography process.
Managed on-site printing services to deliver immediate access to high-quality photos for purchase at school events.
Maintained accurate records of photo sessions, including dates, locations, number of students photographed, and sales figures for internal reporting purposes.
Coordinated class picture days efficiently by organizing students according to predetermined guidelines provided by the school administration team.
Maintained regular communication with schools before and after photo sessions, ensuring all necessary details were addressed for successful outcomes.
Lead Adventure Guide
Maverik Adventure's First Stop
05.2023 - 06.2024
Greeted customers and answered any questions they had about the store's products and services.
Verified that customers were of legal age to purchase alcohol or tobacco products.
Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Stocked shelves with merchandise when needed.
Answered customer inquiries regarding store policies and procedures.
Operated ovens and other equipment to bake products according to established recipes.
Followed food safety guidelines while preparing all food items.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Increased repeat business through outstanding customer service and attention to detail in planning memorable adventures.
Managed bookings, transactions and other administrative tasks to foster excellent customer experiences.
Satisfaction Research Associate
Home Care Pulse
02.2023 - 05.2023
surveyed caregivers and patients about their respective employments and the care they are receiving
Recorded detailed notes of each survey to inform companies of how they can improve
Utilized various survey platforms, ensuring accessibility and ease of use for respondents.
Sales Associate and Social Media Coordinator
Marren's
12.2022 - 01.2023
Content creation on Facebook and Instagram, Advertising of products, Product photography, Persuading customers to buy items, Pricing store's inventory
Missionary
The Church of Jesus Christ of Latter-Day Saints
02.2021 - 08.2022
Coordinated facebook efforts throughout East Texas such as marketing, content designing and managing teams, Counseled other missionaries who were having issues with other people, led and trained missionaries in proselyting efforts, presented new and inspired ways to teach the gospel of Jesus Christ, Studied and Learned Spanish
Team Leader
Chick-fil-a
02.2018 - 01.2021
Led and trained team members through the process to take orders, handle money, and interact with customers, managed shifts by organizing the placement of employees and keeping on task, trusted with store safe and end of day paperwork, took orders and developed a happy environment for customers and other employees, cooked filets and nuggets
Janitorial Manager
Jordan School District
02.2016 - 02.2018
Organized and decided routes for each worker during a shift, cleaned 100s of desks/phones/doors/windows in an office building with strong chemicals, vacuumed throughout floors of a two-story school district office building, mixed cleaning chemicals, Formulated a more effective route to clean in a shorter amount of time
Education
Some College (No Degree) - Finance
Brigham Young University - Idaho
Rexburg, ID
High School Diploma -
Copper Hills High School
West Jordan, UT
06.2020
Skills
Native English Speaker, Intermediate Spanish learned in East Texas through teaching the Gospel of Jesus Christ
Calibrated with clients to create headshots
Created heartfelt videos of reunions and special moments
Design Programs: Understand the basics of Lightroom, Canva, Photoshop, Adobe Pro
Building and designing furniture out of wood
Communication in writing, speech, and visual media