OLIVIA NAKIYUNJU
Colorado,CO
Summary
Healthcare professional prepared to bring compassion and efficiency to caregiving roles. Extensive background in providing personal care and emotional support, ensuring client comfort and safety. Known for strong collaboration with healthcare teams and adaptability to meet client needs. Skilled in managing diverse care plans and building trust with clients and their families.
Diligent NURSING ASSISTANT with background in providing compassionate care to individuals. Known for fostering supportive environment and assisting with daily living activities to enhance client well-being. Demonstrated ability to manage medication schedules and maintain open communication with medical professionals and families.
Overview
2
2
Languages
9
9
years of professional experience
Work History
Caregiver
CARILLON AT BELLEVIEW STATION
06.2026 - Current
- Provided compassionate care and support to residents, enhancing quality of life through personalized assistance.
- Assisted with daily living activities, ensuring safety and comfort for all residents in a nurturing environment.
- Collaborated with healthcare professionals to implement individualized care plans tailored to resident needs.
- Trained new staff on best practices in caregiving, fostering a supportive team atmosphere and improving service delivery.
- Monitored and documented health changes in residents, facilitating timely interventions and enhancing overall care quality.
- Developed engaging activities promoting social interaction and mental stimulation among residents, contributing to community well-being.
- Led initiatives to improve communication between staff and families, strengthening relationships and ensuring resident satisfaction.
- Streamlined care processes by identifying areas for improvement, resulting in more efficient caregiving practices among the team.
CERTIFIED NURSING ASSISTANT
RED CLIFFS POST ACUTE
02.2026 - Current
- Communicated with physicians, nurses and caregivers to support continuum of care.
- Responded immediately to calls from patients for assistance or treatment and alerted medical staff to emergency situations.
- Documented and reported to nurses patient behavior observations, complaints, or physical symptoms.
- Helped residents perform housekeeping tasks.
WAITRESS
Gateway Canyons and Spa
03.2024 - 11.2024
- Informed guests of daily specials and menu offerings to facilitate decisions on starters, mains and desserts.
- Arranged alternative selections for guests with food allergies through careful collaboration with kitchen teams.
- Cleared and reset tables with clean service ware to uphold faultless restaurant standards.
- Processed cash, credit card and voucher payments using POS terminals.
- Prepared and served coffee, espresso drinks and cocktails to provide beverage varieties and options.
- Anticipated and addressed guests' service needs.
- Enquired about guest satisfaction, anticipated additional needs and happily fulfilled ad-hoc requests.
CASHIER
Nando's
03.2021 - 12.2023
- Packed purchased items properly to prevent damage to delicate products.
- Assessed customer needs through clear communication, anticipating and responding appropriately to queries.
- Trained new team members in cash register operation, stock procedures and customer service.
- Maintained high productivity by efficiently processing cash, credit and debit payments.
- Helped customers with specific item requests by answering questions and offering knowledgeable product advice.
- Worked closely with front-of-house staff to facilitate positive customer experiences.
- Worked overtime shifts to maintain optimal workflow during busy periods or times of unexpected high volume.
- Maintained clean, tidy and organized checkout areas.
FOOD RUNNER/WAITRESS
Shakespeare And Co.
05.2017 - 10.2020
- Delivered friendly and fast service to process high-volume food and drink orders at peak times.
- Performed additional tasks to keep dining room running smoothly.
- Helped bar teams finish preparations for various drinks such as adding toppings to coffees and blending cocktails.
- Ensured customers stayed satisfied by proactively checking in throughout service and asking for feedback during payment.
- Ensured food stayed in-line with food safety standards before delivery by quality checking meals and taking temperature when required.
- Removed dirty dishes, glasses and cutlery from tables after customer use.
- Checked in with customers throughout meals, taking additional orders or refilling drinks when required.
- Communicated food and drink orders to chefs, including customer's special requirements and dietary needs.
- Stayed up to date in menu developments by attending staff meetings and reading menus.
Education
High School Diploma -
YMCA Comprehensive Institute
Kampala03-2017
CERTIFIED NURSING ASSISTANT - CARE GIVING
WESTERN COLORADO AREA HEALTH EDUCATION CENTRE
02-2026
Skills
- Order taking
- Dementia care
- Compassionate communication
- Positive and approachable
- Health and safety awareness
- Menu knowledge
- Respectful and compassionate
- Elderly care
- Patient care
- Daily living assistance
- Multitasking and organization
- Personal hygiene assistance
- Basic housekeeping
- Emotional support
- Meal preparation
- Relationship building
- First aid and safety
LANGUAGES
English
Luganda
Interests
Travelling, Listening to music
- Community Cleanup
- Cooking
- Baking
- I enjoy helping others and giving back to the community
Timeline
Caregiver
CARILLON AT BELLEVIEW STATION
06.2026 - Current
CERTIFIED NURSING ASSISTANT
RED CLIFFS POST ACUTE
02.2026 - Current
WAITRESS
Gateway Canyons and Spa
03.2024 - 11.2024
CASHIER
Nando's
03.2021 - 12.2023
FOOD RUNNER/WAITRESS
Shakespeare And Co.
05.2017 - 10.2020
High School Diploma -
YMCA Comprehensive Institute
CERTIFIED NURSING ASSISTANT - CARE GIVING
WESTERN COLORADO AREA HEALTH EDUCATION CENTRE
PERSONAL INFORMATION
Title: Waitress