Olivia Nelson
Bloomington,IN
Summary
Dependable and punctual lifeguard and pool manager trained in pool monitoring and responsibilities. Successful history in water rescue and first aid techniques and enforcing safety regulations. Strong communicator with attention to detail.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Pool Manager
Carmel Park And Recreation
Carmel, IN
05.2023 - Current
- Acquired and maintained a Red Cross certification in basic first aid, CPR, and lifeguarding for 5 years.
- Supervised lifeguards, maintaining employee files with up-to-date CPR, first aid, AED, and spinal injury management certifications.
- Assisted with CPR and airway clearing procedures during emergencies.
- Responded to emergency situations and applied advanced skills in first aid and CPR.
- Implemented hands-on activities to practice CPR techniques and refine students' skills to prepare each for emergency situations.
- Demonstrated professionalism and excellent customer service throughout all customer interactions.
- Promoted company's image to customers, delivering superior customer service experience.
- Provided exceptional customer service, responding promptly to requests and concerns.
- Communicated with employees to demonstrate high standards and mitigate issues.
- Increased productivity by improving employee morale and cross-functional communications.
- Established expectations and motivated crews to consistently meet or beat goals.
- Communicated with other firefighters and emergency personnel to relay observations, equipment needs and other relevant information.
- Analyzed situations to quickly adopt courses of action with regard to surroundings and circumstances.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Fostered positive employee relationships through communication, training, and development coaching.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Delegated work assignments and prioritized tasks.
- Cleaned swimming pools and tested water to pinpoint chemical supplements needed for optimum water chemistry and sustained cleanliness.
- Tested and balanced water chemistry of 8 pools at once.
Lifeguard
Carmel Park And Recreation
Carmel, IN
05.2020 - Current
- Patrolled beach or pool areas on foot and in towers to monitor activities of swimmers and surfers.
- Participated in monthly training courses to stay up-to-date in water rescue techniques.
- Logged chemical readings to keep pool water at safe levels and avoid potential illness among patrons.
- Identified emergency situations or potential drownings and entered water for lifesaving measures.
Education
High School Diploma -
Westfield High School
Westfield, IN05-2023
Skills
- Safety Auditing
- Work Delegation
- Operations Oversight
- Chemical Handling
- Staff Scheduling
- Safety Monitoring
- Team building
- Safety oversight
- First Aid
- Emergency Response
- Threat Assessment
- Patron Support
- Safety Training
- CPR Certified
- Pool operations
- Training and mentoring
Certification
- Lifeguarding with CPR/AED for Professional Rescuers and First Aid- American Red Cross
Accomplishments
- Became the head of team building and job culture for the lifeguards over the summer.
References
References available upon request.
Timeline
Pool Manager
Carmel Park And Recreation
05.2023 - Current
Lifeguard
Carmel Park And Recreation
05.2020 - Current
High School Diploma -
Westfield High School
- Lifeguarding with CPR/AED for Professional Rescuers and First Aid- American Red Cross
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