Olivia Nelson

• Completed 60 hours of hands on supervised massage services
• Working with diverse group of clients with different body types
• Completion of client Intake forms and SOAP notes
• Managed Customer Experience
• Planned and Performed full body massage for 63 clients
• Conducted up-to 5 full bodywork sessions per day and gained comfort with this pace
• Provided Chair Massage events and conducted sessions for 15 different clients gaining proficiency and comfort in working with the public
• Referred 20 clients into the clinic and school massage events (chair, Pregnancy, Geriatric, Volunteer).
• 30% of clients re-scheduled/booked for additional clinical services
• Feedback reports indicated 100% satisfaction

• Handle preparation of customer meals.
• Handle preparation of produce for kitchen use.
• Maintain cleanliness of restaurant.

• Instructing both children and adult learners in English proficiency.
• Created an inclusive environment for international students.

• Managed requests for meal selections.
• Maintained accurate cash transaction records.
• Executed customer food requests.
• Served food to customers.
• Maintain cleanliness throughout café premises.