Olivia Norman

Howard Fertilizer & Chemical Company

Jacksonville, Florida

10.2018 - Current

Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
Helped maintain inventory levels of all dental supplies used in day-to-day operations.
Performed basic laboratory tasks, such as pouring impressions and trimming models.
Educated patients on proper oral hygiene techniques and habits.
Explained dental services and payment plans to help patients make informed decisions.
Fabricated temporary crowns or bridges from impressions taken by the dentist.
Built loyal patient following and retained return patients by providing empathetic and caring service.
Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
Handled billing inquiries from insurance companies regarding claims submitted by the office.
Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
Maintained a neat, clean and organized environment throughout the office.
Briefed patients on dental procedures and payment plans to help make informed decisions.
Responded promptly to requests from other staff members or dentists while maintaining a professional demeanor.
Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
Kept track of treatment information in patient records.
Documented patient records with procedures performed and added notes taken to charts.