Olivia Oanh Pham
Austin,TX
Summary
Diligent professional with comprehensive experience in overseeing daily office operations, implementing effective policies for better efficiency and coordinating administrative activities. Strengths include multi-tasking abilities, proficiency in diverse teams working environment. Significant contributions made to previous roles include improving organization systems and effectively handling multiple tasks concurrently under pressure.
Overview
14
14
years of professional experience
Work History
Office Manager
Mace Vietnam Co. Ltd.
Ho Chi Minh, Vietnam
02.2023 - 11.2024
- Provided administrative support to management team.
- Involved in recruiting and onboarding new employees.
- Ensured compliance with applicable laws regarding employment practices.
- Kept good relations with clients and followed up on contract payments and relevant required paperwork.
- Implemented and maintained company protocols to facilitate smooth daily activities.
Deputy Office Manager
Mace Vietnam Co. Ltd
Ho Chi Minh, Vietnam, Vietnam
04.2018 - 02.2023
- With the Office Manager to make sure office operations run smoothly.
- Set up a document control system for new projects.
- Trained new document controllers.
- Assisted in the recruitment and hiring process.
Senior Document Controller
Mace Vietnam Co. Ltd
Ho Chi Minh, Vietnam, Vietnam
09.2015 - 04.2018
- Worked as a Document Controller for Gateway projects (four towers—civil and commercial high-rise buildings) from the early stage to the completion stage of the project.
- Archived and retrieved all documentation for the construction project, such as design documentation, drawings, legal documents, acceptance minutes, minutes of meetings, material samples, etc.
- Coordinated with the client, all design consultants, and construction contractors of the project, controlled project document submission and approval procedures, and reported to the Project Manager.
Import-Export Staff
Pomina Steel Corp.
Ba Ria Vung Tau, Vietnam
04.2011 - 09.2015
- Worked with banks and suppliers on LC payments and shipping documents.
- Coordinated with several teams to ensure imported cargo arrived at the factory on time, such as the purchasing, accounting, production, customs clearance teams, and forwarders or shipping lines.
- Followed up on the cargo quality inspection results and prepared claims, if required, to the suppliers.
- Assisted the purchase manager and import manager in managing agreements with suppliers from China, India, and Singapore.
Education
Certificate - An Introduction To American Law
University of Pennsylvania
Coursera01-2025
Certificate - Client/Consultant Model Services Agreement
Vietnam Engineering Consultant Association
Vietnam03-2022
Certificate - Awareness And Internal Auditor of ISO 9001:2015
Bsi Training Academy
Vietnam03-2020
Certificate - Secretary
Hoa Sen University
Vietnam08-2019
Certificate - Banking
Ho Chi Minh University of Banking
Vietnam11-2011
Bachelor of Arts - English Language
Hung Vuong University of Ho Chi Minh
Vietnam11-2010
Certifcate - Import-Export Professional
The Institute of Asian Studies
Vietnam10-2009
Skills
- Multitasking
- Time management
- Problem-solving
- Adaptability
- Attention to detail
- Organization
- Document management
- Administrative support
- Contract administration
- Compliance monitoring
- Office management software
Languages
Vietnamese
Native/ Bilingual
Chinese (Mandarin)
Limited
Accomplishments
Recruiting & hiring document controllers, engineers and safety supervisors with limited cost.
Responsible
Blood donation 3 times
Working style
Diligent and careful, constantly learning to achieve job goals, and comfortable with manual labor, used to help family in food and beverage business in Vietnam at high school.
References
References available upon request.
Timeline
Office Manager
Mace Vietnam Co. Ltd.
02.2023 - 11.2024
Deputy Office Manager
Mace Vietnam Co. Ltd
04.2018 - 02.2023
Senior Document Controller
Mace Vietnam Co. Ltd
09.2015 - 04.2018
Import-Export Staff
Pomina Steel Corp.
04.2011 - 09.2015
Certificate - An Introduction To American Law
University of Pennsylvania
Certificate - Client/Consultant Model Services Agreement
Vietnam Engineering Consultant Association
Certificate - Awareness And Internal Auditor of ISO 9001:2015
Bsi Training Academy
Certificate - Secretary
Hoa Sen University
Certificate - Banking
Ho Chi Minh University of Banking
Bachelor of Arts - English Language
Hung Vuong University of Ho Chi Minh
Certifcate - Import-Export Professional
The Institute of Asian Studies
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