Summary
Overview
Work History
Education
Skills
Timeline
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Olivia Oates

Fontana,CA

Summary

Dedicated professional with experience at Red Lobster, excelling in customer service and effective multitasking. Passionate about animal welfare and eager to learn veterinary medicine, as I grew up loving animals and have 3 dogs and a cat myself. I leverage strong communication skills and a positive problem-solving approach to enhance guest experiences and ensure satisfaction.

Overview

1
1
year of professional experience

Work History

Hostess, Busser, and Takeout Specialist

Red Lobster
09.2023 - 03.2025

Host and Busser

- Welcoming every guest into our restaurant with a smile

- Accurately quoting wait times and managing reservations

- Catering to guests specific needs

- Escorting guests to their table

- Providing a warm farewell

- Cleaning off each table and setting it up according to restaurant standards for the next guests.

Takeout Specialist

- Accurately taking food and drink orders and entering orders into the POS system

- Assembling prepared food and drink orders in appropriate packaging to ensure orders are complete and safe for guests to transport

- Walking orders to guests inside and outside the restaurant for curbside pickup and managing transactions

Education

Animal Science Transfer - Veterinary Medicine

Mt. San Antonio College
Walnut, CA

Skills

  • Love for all animals and a passion for their well-being
  • Willingness and enthusiastic to learn veterinary medicine
  • A positive approach to problem-solving
  • Customer service
  • Effective multitasking
  • Patience and empathy
  • Phone etiquette
  • Interactive communication skills

Timeline

Hostess, Busser, and Takeout Specialist

Red Lobster
09.2023 - 03.2025

Animal Science Transfer - Veterinary Medicine

Mt. San Antonio College

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Olivia Oates