Olivia O’Day
Hartly,DE
Summary
Dedicated machine operator with extensive experience in training and mentoring staff on safe equipment operation. Expertise in quality control and inventory management, ensuring compliance with industry standards and enhancing overall production efficiency.
Overview
7
7
years of professional experience
Work History
Machine Operator
Handytube
Camden, DE
04.2023 - Current
- Operated winding machines to produce coils with high efficiency and accuracy.
- Operated machinery to produce high-quality tubing products efficiently.
- Monitored production processes for quality control and compliance with industry standards, contributing to product reliability.
- Trained new employees on safe operation of winding equipment, ensuring adherence to established procedures.
- Streamlined workflows with team members, enhancing productivity across production lines.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Operated forklifts to transport materials within warehouse environment.
- Loaded and unloaded goods from delivery trucks efficiently.
- Conducted routine inspections of forklift equipment for safety compliance.
- Collaborated with management to implement safety policies and procedures effectively.
- Administered first aid during emergencies, ensuring safety and compliance with health protocols.
- Collaborated with team members to develop response protocols for emergencies.
Server
Sugar Factory American Brasserie
Dover, DE
01.2021 - 03.2023
- Delivered outstanding customer service during busy shifts.
- Provided exceptional customer service in a fast-paced dining environment.
- Managed multiple tables, ensuring timely food and beverage delivery to enhance customer satisfaction.
- Resolved customer complaints promptly, improving overall dining experience and fostering customer loyalty.
- Collaborated with kitchen staff to accurately fulfill special dietary requests, improving guest experience.
- Assisted in training new servers on menu items and service standards.
- Handled cash and processed payments efficiently at the end of meals.
- Maintained cleanliness and organization of dining area throughout shifts.
Assistant Store Manager
Zumiez
Dover, DE
06.2019 - 06.2021
- Supervised daily store operations and maintained high customer service standards.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Trained and mentored new staff on company policies and product knowledge.
- Managed inventory control processes, ensuring optimal stock levels and organized product displays.
- Assisted in visual merchandising to enhance product displays and store aesthetics.
- Collaborated with team members to address customer inquiries and resolve issues.
- Implemented promotional campaigns, enhancing sales and increasing customer engagement.
- Oversaw daily cash handling procedures, promptly reconciling discrepancies to maintain financial accuracy.
Education
Caesar Rodney High School
Camden, DESkills
- Equipment operation
- Machine maintenance
- Forklift operation
- Quality control
- Safety compliance
- Production monitoring
- Production efficiency
- Inventory management
- First aid and CPR
- Problem solving
- American sign language proficient
Timeline
Machine Operator
Handytube
04.2023 - Current
Server
Sugar Factory American Brasserie
01.2021 - 03.2023
Assistant Store Manager
Zumiez
06.2019 - 06.2021
Caesar Rodney High School