Olivia Oglesby

Starbucks

05.2023 - Current

Maintained a clean and organized workspace for optimal productivity and safety.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Cleaned counters, machines, utensils, and seating areas daily.
Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Controlled line and crowd with quick, efficient service.
Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Maintained regular and consistent attendance and punctuality.
Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
Provided exceptional customer service, resolving any complaints promptly and maintaining positive reputation.