Olivia Osullivan
Denver,CO
Summary
Enthusiastic administrative professional with extensive experience supporting senior executives and managing office operations. Recognized for strong interpersonal skills and the ability to build positive relationships across all levels of an organization.
Overview
8
8
years of professional experience
Work History
ADMINISTRATIVE ASSISTANT | INTERNAL TRAVEL SPECIALIST
Inspirato
04.2024 - 10.2024
- Managed complex calendars for two Chief Officers, scheduling meetings, appointments, and travel arrangements while optimizing time efficiency.
- Coordinated communication, including screening calls, drafting emails, and responding to inquiries to ensure seamless information flow.
- Prepared and edited reports, presentations, and meeting agendas, ensuring all materials were accurate and professionally formatted.
- Organized and facilitated meetings, including setting agendas, taking minutes, and tracking action items for follow-up.
- Fostered a positive and productive office environment through effective communication and collaboration with team members.
- Coordinated and managed all requests and booking aspects of internal travel arrangements for employees.
- Created and updated travel policies and guidelines to ensure compliance with company standards.
- Provided support and assistance to employees regarding travel-related inquiries, including itinerary changes and travel documentation.
- Conducted training sessions for employees on travel policies and tools to enhance understanding and compliance.
ACCOUNT MANAGER
Inspirato
02.2022 - 04.2024
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
OFFICE COORDINATOR
Inspirato
10.2021 - 02.2022
- Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
- Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.
- Oversaw maintenance requests for office equipment, ensuring prompt repairs or replacements as needed to prevent downtime.
EXECUTIVE ASSISTANT
Kari Whitman Interiors
02.2021 - 10.2021
- Coordinated the entrepreneur's busy, ever-changing calendar and schedule, arranged frequent travel.
- Handled heavy phone and email correspondence.
- Oversaw office operations and staff schedules.
- Managed project details with follow through from concept to completion.
- Monitored purchases and credit cards, processed expense reports and payroll.
- Acted as media liaison.
- Performed personal assistant duties.
- Took ownership of any additional assignments as needed.
ADMINISTRATIVE ASSISTANT | FRONT OFFICE MANAGER
Rough House Pictures
06.2019 - 08.2020
- Performed duties under the President of Development and as the Writer’s Room Production Assistant on HBO’s, The Righteous Gemstones.
- Assisted managing a full executive calendar.
- Acted as the office manager by maintaining and organizing the office including supplies, maintenance, and IT.
- Gathered data and developed material as needed.
ADMINISTRATIVE ASSISTANT
The Mills House Hotel
03.2018 - 04.2019
FRONT OFFICE CONCIERGE
Zero George Hotel
10.2017 - 03.2018
GUEST SERVICES AGENT
Ocean Reef Club
05.2016 - 10.2017
Education
HOSPITALITY ADMINISTRATION -
University of South Carolina
Columbia, SCSkills
- Client Relations
- Customer Service
- Communication
- Proficient with Microsoft Office
- Proficient with Google Suite
- Calendar Management
- Travel and Itinerary Planning
Timeline
ADMINISTRATIVE ASSISTANT | INTERNAL TRAVEL SPECIALIST
Inspirato
04.2024 - 10.2024
ACCOUNT MANAGER
Inspirato
02.2022 - 04.2024
OFFICE COORDINATOR
Inspirato
10.2021 - 02.2022
EXECUTIVE ASSISTANT
Kari Whitman Interiors
02.2021 - 10.2021
ADMINISTRATIVE ASSISTANT | FRONT OFFICE MANAGER
Rough House Pictures
06.2019 - 08.2020
ADMINISTRATIVE ASSISTANT
The Mills House Hotel
03.2018 - 04.2019
FRONT OFFICE CONCIERGE
Zero George Hotel
10.2017 - 03.2018
GUEST SERVICES AGENT
Ocean Reef Club
05.2016 - 10.2017
HOSPITALITY ADMINISTRATION -
University of South Carolina
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