Summary
Overview
Work History
Education
Skills
Timeline
Generic

Olivia Palmisano

Meredith,NH

Summary

Proven leader who is hardworking and reliable. Highly organized, proactive, and punctual with a great team-oriented mentality. Organized and motivated employee eager to apply time management, organization skills, and various other qualities into the environment at hand. Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature. Committed to creating workplace culture that is consistent with organizations misson and values and implements strategies to reach target goals and gain satisfaction.

Overview

7
7
years of professional experience

Work History

Farm Helper

Picnic Rock Farm LLC
05.2022 - Current
  • Streamlined communication between different departments on the farm to increase efficiency in decision-making processes.
  • Played a key role in adapting farm operations to meet changing seasonal conditions for optimum growth potential.
  • Worked closely with customers assisting them in finding local fruits and produce.
  • Worked hands on indoors and outdoors in various mediums with different fruits, vegetables, plants, and flowers.
  • Took specific orders for customers.
  • Supervised work activities of farm laborers and provided instruction and guidance.

Shift Leader

Dairy Queen Store
03.2019 - 05.2022
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Developed and implemented new processes and procedures to streamline operations.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.

Cashier and Server

Putnam Pantry Candies, Ice Cream & Cafe
09.2017 - 12.2018
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Worked closely with front-end staff to assist customers.

Education

Bachelor of Science - Psychology And Forensic Science

Lynn University
Boca Raton, FL
05.2024

High School Diploma -

Masconomet Regional High School
Boxford, MA
05.2020

Skills

  • Multitasking proficiency
  • Experience in Leadership
  • Time Management Capabilities
  • Dependable and Hardworking
  • Verbal and Written Communication Skills
  • Team Collaboration and Leadership
  • Time Management
  • Troubleshooting and Repair
  • Task Prioritization

Timeline

Farm Helper

Picnic Rock Farm LLC
05.2022 - Current

Shift Leader

Dairy Queen Store
03.2019 - 05.2022

Cashier and Server

Putnam Pantry Candies, Ice Cream & Cafe
09.2017 - 12.2018

Bachelor of Science - Psychology And Forensic Science

Lynn University

High School Diploma -

Masconomet Regional High School
Olivia Palmisano