Olivia Pedersen

As a Recruitment Specialist overseeing the HR needs for 13 automotive dealerships, I play a key role in attracting, sourcing, and hiring top talent to ensure each location is fully staffed with qualified professionals.

• Conducted comprehensive interviews and assessments to evaluate candidate qualifications and cultural fit.
• Developed and implemented targeted sourcing strategies to attract top talent across various departments.
• Collaborated with hiring managers to define job requirements and streamline the recruitment process.
• Utilized Applicant Tracking Systems (ATS) for efficient candidate management and tracking progress.
• Conducted regular check-ins with new hires during their probationary period to address any concerns or challenges early on, promoting long-term employee retention rates.
• Worked closely with HR team to ensure smooth transition for new hires during onboarding process, including benefits enrollment and orientation sessions.

• Streamlined HR processes for increased efficiency and reduced administrative workload.
• Managed employee relations issues with tact, conducting investigations and providing guidance to managers for resolution.
• Maintained accurate employee records in HRIS systems, enabling efficient data retrieval for reporting purposes.
• Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
• Completed background and reference checks to facilitate hiring and onboarding of employees.
• Managed onboarding programs, streamlining orientation for new hires across departments.

• Handling office tasks, such as filing, generating reports and presentations, setting up for meetings, and reordering supplies
• Providing scheduling support by booking appointments and preventing conflicts
• Making travel arrangements, such as booking flights, cars, and making hotel and restaurant reservations
• Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
• Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.

• Streamlined office operations by implementing efficient administrative processes and procedures.
• Managed calendars, scheduled appointments, and coordinated travel arrangements for senior staff members.
• Organized successful events by overseeing logistics, managing vendors, and coordinating promotional efforts.
• Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.

• Stocked in all vehicles received to our dealership
• Worked on cleaning up company books and schedules to provide an efficient work environment
• Worked in Excel and Google docs to create spreadsheets and Journals
• Perform monthly closings.
• Increased efficiency by streamlining accounting processes and implementing new financial software.

• Operated a telephone switchboard to answer, screen and forward calls providing information, taking messages and scheduling appointments
• Greeting customers with a friendly positive attitude as well as answering any questions
• Helped GM and others with any task given.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Created employee schedules to align coverage with forecasted demands.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

• Delivered high-quality customer service
• Maintained a clean and organized workspace
• Kept a positive and uplifting attitude with coworkers
• Followed mission and values.

• Ensured children''s safety and comfort by consistently monitoring their environment and addressing potential hazards.
• Supported character-building qualities such as responsibility, respect, empathy, and self-discipline through consistent modeling of behavior expectations.
• Encouraged physical activity with outdoor play, sports, and fitness games for improved health and motor skills development.
• Promoted intellectual development through reading, storytelling, and engaging educational activities.
• Provided nutritious meals and snacks according to dietary restrictions or preferences, ensuring balanced nutrition for growing bodies.