Olivia Petrocelli
Portsmouth,VA
Summary
A hardworking and dependable individual with a strong work ethic, committed to achieving success in every endeavor. Demonstrated ability to effectively manage tasks and meet deadlines, ensuring efficient and productive outcomes. Skilled in collaborating with diverse teams, fostering positive relationships, and contributing to a collaborative work environment. Committed to continuous learning and professional growth, always seeking opportunities to expand knowledge and skills.
Overview
5
5
years of professional experience
Work History
Online grocery pickup associate
Walmart
03.2021 - Current
- Gather requested items for customers groceries
- Prepare and manage orders for customer pickup
- Customer service- making sure all customers are satisfied with the service
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Played an integral role in launching successful projects by coordinating tasks among team members while adhering closely to established timelines and budgets.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Server
Skyline Chili
06.2020 - 03.2021
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Cultivated warm relationships with regular customers
- Demonstrated knowledge of menu offerings, including ingredients and preparation methods to address customer inquiries effectively.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Education
University of Cincinnati - Early childhood education
University of Cincinnati
Cincinnati, Ohio12.2023
Milford Senior High school - High school diploma
Milford Senior High school
Milford, Ohio05.2022
Skills
- Organized
- Quick learner
- Computer knowledge- google doc/microsoft office
- Customer service
- Time management
Awards
- Captain of the cheer team
- Member of the NJHS (National Junior Honor Society)
Timeline
Online grocery pickup associate
Walmart
03.2021 - Current
Server
Skyline Chili
06.2020 - 03.2021
Milford Senior High school - High school diploma
Milford Senior High school
University of Cincinnati - Early childhood education
University of Cincinnati
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