Olivia Pellegrino
Plymouth,MA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level administrative position. Ready to help team achieve company goals with a high level of detail and a positive attitude.
Overview
7
7
years of professional experience
Work History
Cantor
St. Anthony of Padua Catholic Church
2019.08 - Current
- Serves as Cantor for weekend masses at St. Anthony’s and as needed at St. Columbkille’s.
- Provides Cantor services for funerals and weddings.
- Assists the Music Director with leading the choir.
Florist
Fern Florist
2019.05 - 2023.09
- Quoted, generated, and processed customer orders to meet specifications and various occasions.
- Handled administrative duties such as conducting wedding, funeral , and banquet consulting, answering the telephone, ordering supplies, store organization, and data entry.
- Responsible for creating weekly staff schedules and training new hires.
- Managed daily opening and closing of florist shop to prepare for incoming customers and balance payments.
Hostess/Server
Ramsay's Kitchen
2022.07 - 2023.01
- Took phone reservations and expertly managed seating with “Seven Rooms” host software.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
Hostess/Server
Aroma Tavern and Grill
2021.12 - 2022.05
- Prepared the restaurant for opening, set up bar and tables, and created daily specials boards.
- Assisted in food line set up and took customer and phone orders.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
Sales Associate
White House Black Market
2019.04 - 2020.01
- Acted as a stylist for customers, managed point-of-sale transactions, balanced registers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
Chocolatier, Sales, and Customer Service
Godiva Chocolates
2017.11 - 2019.03
- Created custom chocolate orders and prepared stock for display cases.
- Handled point-of-sale transactions, phone sales, and closing duties, including balancing registers and sanitizing.
- Made confections by hand and ordered ingredients from suppliers.
- Cleaned and sterilized factory processing containers and work areas to keep foods safe.
Education
M.M. in Vocal Performance, Opera -
Boston University School of Music
Boston, MA05.2024
BFA in Vocal Performance, Opera -
The Boston Conservatory at Berklee
Boston, MA05.2021
Skills
- Excellent organizational abilities.
- Strong written and verbal communication skills.
- Proficient in Google Operating Systems, Microsoft Office, and Point-of-Sale software.
- Experienced in creating and editing social media pages, and designing event flyers.
- Knowledgeable in supervising, training, creating spreadsheets, and making staff schedule.
- Ability to master new software systems quickly and efficiently.
Timeline
Hostess/Server
Ramsay's Kitchen
2022.07 - 2023.01
Hostess/Server
Aroma Tavern and Grill
2021.12 - 2022.05
Cantor
St. Anthony of Padua Catholic Church
2019.08 - Current
Florist
Fern Florist
2019.05 - 2023.09
Sales Associate
White House Black Market
2019.04 - 2020.01
Chocolatier, Sales, and Customer Service
Godiva Chocolates
2017.11 - 2019.03
M.M. in Vocal Performance, Opera -
Boston University School of Music
BFA in Vocal Performance, Opera -
The Boston Conservatory at Berklee
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