Summary
Overview
Work History
Education
Skills
Timeline
Generic

Olivia Pellegrino

Plymouth,MA

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level administrative position. Ready to help team achieve company goals with a high level of detail and a positive attitude.

Overview

7
7
years of professional experience

Work History

Cantor

St. Anthony of Padua Catholic Church
08.2019 - Current
  • Serves as Cantor for weekend masses at St. Anthony’s and as needed at St. Columbkille’s.
  • Provides Cantor services for funerals and weddings.
  • Assists the Music Director with leading the choir.


Florist

Fern Florist
05.2019 - 09.2023
  • Quoted, generated, and processed customer orders to meet specifications and various occasions.
  • Handled administrative duties such as conducting wedding, funeral , and banquet consulting, answering the telephone, ordering supplies, store organization, and data entry.
  • Responsible for creating weekly staff schedules and training new hires.
  • Managed daily opening and closing of florist shop to prepare for incoming customers and balance payments.

Hostess/Server

Ramsay's Kitchen
07.2022 - 01.2023
  • Took phone reservations and expertly managed seating with “Seven Rooms” host software.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.

Hostess/Server

Aroma Tavern and Grill
12.2021 - 05.2022
  • Prepared the restaurant for opening, set up bar and tables, and created daily specials boards.
  • Assisted in food line set up and took customer and phone orders.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.

Sales Associate

White House Black Market
04.2019 - 01.2020
  • Acted as a stylist for customers, managed point-of-sale transactions, balanced registers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Managed returns, exchanges and refunds in accordance with store policy.

Chocolatier, Sales, and Customer Service

Godiva Chocolates
11.2017 - 03.2019
  • Created custom chocolate orders and prepared stock for display cases.
  • Handled point-of-sale transactions, phone sales, and closing duties, including balancing registers and sanitizing.
  • Made confections by hand and ordered ingredients from suppliers.
  • Cleaned and sterilized factory processing containers and work areas to keep foods safe.

Education

M.M. in Vocal Performance, Opera -

Boston University School of Music
Boston, MA
05.2024

BFA in Vocal Performance, Opera -

The Boston Conservatory at Berklee
Boston, MA
05.2021

Skills

  • Excellent organizational abilities
  • Strong written and verbal communication skills
  • Proficient in Google Operating Systems, Microsoft Office, and Point-of-Sale software
  • Experienced in creating and editing social media pages, and designing event flyers
  • Knowledgeable in supervising, training, creating spreadsheets, and making staff schedule
  • Ability to master new software systems quickly and efficiently

Timeline

Hostess/Server

Ramsay's Kitchen
07.2022 - 01.2023

Hostess/Server

Aroma Tavern and Grill
12.2021 - 05.2022

Cantor

St. Anthony of Padua Catholic Church
08.2019 - Current

Florist

Fern Florist
05.2019 - 09.2023

Sales Associate

White House Black Market
04.2019 - 01.2020

Chocolatier, Sales, and Customer Service

Godiva Chocolates
11.2017 - 03.2019

M.M. in Vocal Performance, Opera -

Boston University School of Music

BFA in Vocal Performance, Opera -

The Boston Conservatory at Berklee
Olivia Pellegrino