OLIVIA PERE
SARASOTA,FLORIDA
Summary
Developed strong customer service and communication skills in fast-paced retail environment, looking to transition into new field. Proven ability to collaborate effectively with team members and handle diverse customer interactions. Seeking to leverage these transferable skills to contribute value in new professional setting.
Overview
2
2
years of professional experience
Work History
Retail Team Member
Kilwins Chocolates & Ice Cream
05.2025 - 08.2025
- Served as a brand ambassador by warmly greeting customers and delivering friendly, engaging service
- Shared knowledge of Kilwins products and company history to enhance the customer experience
- Prepared fresh fudge, scooped ice cream, and made waffle cones while maintaining food safety standards
- Processed sales transactions accurately and efficiently using point-of-sale systems
- Restocked merchandise and ensured product displays were organized and visually appealing
- Maintained a clean, organized, and welcoming store environment
Teaching Assistant
Sarasota County School Board
05.2025 - 06.2025
- Facilitated small group discussions to enhance student engagement and comprehension
- Collaborated with educators to create an inclusive classroom environment
- Monitored student progress and communicated updates to teaching staff
- Supported classroom maintenance and upkeep, organizing books, and materials.
Market Research Analyst
SPARKS: UF Marketing Firm
12.2024 - 05.2025
- Improve the sales and contributed to the growth of Gemstone Academy, an online computer science tutoring business
- Collaborate with cross-functional teams to conduct in-depth market research and analysis, contributing to the development of a comprehensive business strategy for local businesses in Gainesville.
- Support industry and market trend analysis to evaluate competitive positioning, consumer behavior, and market demand, driving informed business decisions.
- Conduct sales data analysis, identifying patterns and opportunities to optimize marketing and sales strategies for clients.
- Contribute to the creation of client presentations, delivering key findings and recommendations that support business growth.
Coach
Sarasota Crew
06.2024 - 08.2024
- Provided individual coaching and feedback to athletes, fostering a supportive environment that promoted personal and team growth.
- Led daily practice sessions, ensuring safety protocols and proper equipment usage were followed.
- Motivated and inspired athletes to achieve personal and team goals, resulting in improved performance.
- Collaborated with fellow coaches and staff to organize team-building activities and optimize training schedules.
- Managed logistics for regattas, ensuring smooth coordination for races.
Ambassador
Jeni's Splendid Ice Creams
12.2023 - 06.2024
- Delivered exceptional customer service in a fast-paced, high-volume environment, ensuring customer satisfaction and repeat business.
- Expertly prepared and served premium ice cream, ensuring consistency in portion sizes and presentation.
- Maintained cleanliness and organization of the service area, adhering to food safety standards.
- Collaborated with team members to streamline operations and enhance the guest experience.
- Managed cash register and processed transactions accurately, demonstrating strong attention to detail.
Education
Bachelor of Arts - International Studies, Minor in Anthropology
University of Florida
Gainesville, Florida05.2027
Bachelor of Arts - International Studies
Charles III University of Madrid
Madrid, Spain Skills
- Customer Engagement
- Time Management
- Attention to Detail
- Business Research
- Customer Service
- Cross-team Collaboration
- Analytical Thinking
- Goal-oriented mindset
Timeline
Retail Team Member
Kilwins Chocolates & Ice Cream
05.2025 - 08.2025
Teaching Assistant
Sarasota County School Board
05.2025 - 06.2025
Market Research Analyst
SPARKS: UF Marketing Firm
12.2024 - 05.2025
Coach
Sarasota Crew
06.2024 - 08.2024
Ambassador
Jeni's Splendid Ice Creams
12.2023 - 06.2024
Bachelor of Arts - International Studies, Minor in Anthropology
University of Florida
Bachelor of Arts - International Studies
Charles III University of Madrid