Olivia Perez-Mejia

Clinical/Clerical Medical Assistant

Covenant Medical Group

08.2003 - 09.2025

Facilitated patient intake processes, ensuring accurate documentation and efficient flow of information.
Managed appointment scheduling, optimizing clinic workflow and enhancing patient experience.
Conducted preliminary health assessments, gathering vital signs to support clinical staff in diagnoses.
Assisted in administering immunizations, maintaining compliance with safety protocols and guidelines.
Streamlined medical record management through electronic health record (EHR) systems for improved data accessibility.
Coordinated communication between patients and healthcare providers to ensure continuity of care and satisfaction.
Maintained a clean and safe clinical environment through sterilization of instruments, sanitation of surfaces, and adherence to infection control protocols.
Supported optimal patient outcomes by assisting with various clinical procedures such as blood draws, vital sign checks, and administering injections.
Collaborated with healthcare professionals to ensure seamless coordination of care for patients.
Developed strong rapport with patients while maintaining appropriate professional boundaries.
Ensured compliance with HIPAA regulations through proper handling of sensitive patient information and documentation.
Participated in staff meetings to discuss best practices for improving overall clinic performance and patient experience.
Contributed to a positive clinic environment by exhibiting excellent interpersonal skills with patients, families, and coworkers.
Assisted physicians in conducting thorough examinations for accurate diagnoses and treatment plans.
Obtained client medical history, medication information, symptoms, and allergies.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Sanitized, restocked, and organized exam rooms and medical equipment.
Performed medical records management, including filing, organizing and scanning documents.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Collected and documented patient medical information such as blood pressure and weight.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Taught patients about medications, procedures, and care plan instructions.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Completed EKGs and other tests based on patient presentation in office.
Prepared lab specimens for diagnostic evaluation.