Olivia Phillips
Atlanta,GA
Summary
Marketing student seeking an internship to expand my skills in brand development, market research, and creative strategy. I've gained early exposure to customer behavior, small-business branding, and the creative process behind promotional content, and I'm eager to apply this foundation in a professional marketing environment. I bring curiosity, adaptability, and a strong motivation to contribute while continually learning.
Overview
9
9
years of professional experience
Work History
Lead Host
Saints + Council
Atlanta, Georgia
03.2025 - Current
- Welcome guests, manage reservations and high walk-in traffic, and ensure efficient table turnover.
- Serve as the primary point of contact for guest inquiries and concerns, utilizing active listening and conflict resolution skills.
- Collaborate with servers to coordinate guest flow, anticipate service needs, and ensure consistent service quality.
- Use OpenTable to analyze seating patterns, manage peak dining periods, and adjust floor plans to maximize capacity without compromising guest experience.
Assistant to Owner
Shops of 641
Atlanta, Georgia
04.2017 - Current
- Assist with coordinating the daily operations of rented beauty suites, observing how independent beauticians manage bookings, branding, and customer relationships.
- Maintain shared areas, inventory, and workspace presentation in line with the building's visual and professional standards.
- Work closely with the owner to understand operational processes, including tenant onboarding, room allocation, client flow, and small business management.
Sales Associate
Anthropologie
Atlanta, Georgia
06.2023 - 03.2025
- Greet customers, assess their needs and preferences, and provide personalized product recommendations to enhance their shopping experience.
- Process transactions supporting the store in achieving and surpassing sales KPIs through effective communication and upselling.
- Lead peer training sessions to strengthen team product knowledge and enhance overall service quality.
Intern
Cerese D. Jewelry
Atlanta, Georgia
06.2019 - 03.2023
- Shadowed the creative team during the development of promotional content and advertisements, allowing me to understand the full creative process from brainstorming to final execution.
- Gained hands-on experience in small-business marketing, including understanding customer needs, brand appeal, and effective in-store communication.
Education
BBA - Marketing
Georgia State University
Atlanta, GA12-2026
Bachelor of Arts - Art
Virginia Commonwealth University
Richmond, Virginia, VAHigh School Diploma - Atlanta, Georgia
Midtown Highschool
Atlanta, Georgia05.2022
Skills
- Ceramics and creative making, where working with texture and form strengthens my eye for detail and deepens my understanding of visual storytelling
- Exploring small businesses and boutique branding inspires me to study how entrepreneurs shape customer experience, communicate authenticity, and build long-term client trust
- Sound editing and media experimentation allow me to explore the emotional side of storytelling and understand how sound can shape mood, atmosphere, and audience connection
Accomplishments
- Current member of Georgia State University's American Marketing Association.
- Spring 2025 Dean’s List at Georgia State University
- Spring 2024 Dean’s List at Georgia State University
References
References available upon request.
Timeline
Lead Host
Saints + Council
03.2025 - Current
Sales Associate
Anthropologie
06.2023 - 03.2025
Intern
Cerese D. Jewelry
06.2019 - 03.2023
Assistant to Owner
Shops of 641
04.2017 - Current
BBA - Marketing
Georgia State University
Bachelor of Arts - Art
Virginia Commonwealth University
High School Diploma - Atlanta, Georgia
Midtown Highschool