Olivia Phillips
Orange County,CA
Summary
Accomplished esthetician specializing in business development and sales strategies. Focused on cultivating positive client interactions and improving service environments. Demonstrated success in adapting to dynamic settings and achieving goals.
Overview
9
9
years of professional experience
Work History
Licensed Esthetician
Le Caprice Advanced Cosmetic Solutions
Mission Viejo, California
07.2023 - 12.2025
- Provided advanced skincare treatments tailored to individual client needs.
- Managed inventory of skincare products and supplies efficiently.
- Built strong client relationships through personalized consultations.
- Monitored daily bookings and made adjustments as needed according to demand.
- Educated clients on proper skin care maintenance at home through product recommendation.
- Conducted follow-up calls to ensure client satisfaction after service was rendered.
- Trained new staff on techniques and customer service protocols.
Traffic Specialist (Contract)
Marketeam
Mission Viejo, California
01.2024 - 01.2025
- Managed daily traffic flow and logistics operations for efficient delivery scheduling.
- Led regular project status meetings to check progress and update team members.
- Developed and implemented traffic management strategies to optimize resource allocation.
Trade Marketing Project Coordinator
Moose Toys
El Segundo, California
08.2022 - 04.2024
- Coordinated trade marketing projects for point-of-purchase displays in children's toy industry, engaging major buyers including Target and Walmart.
- Managed purchase orders with third-party vendors to ensure timely fulfillment.
- Enhanced brand representation and sales performance using Excel for data analysis.
- Oversaw domestic and international suppliers across Australia, Canada, France, Vietnam, and China throughout various supply chain stages.
- Collaborated with cross-functional internal and external teams to develop engaging promotional materials.
- Managed project timelines and schedules for multiple marketing initiatives.
Starlink Associate (SMT)
SpaceX
Hawthorne, California
01.2021 - 09.2022
- Operated surface mount technology equipment to assemble electronic components.
- Maintained accurate inventory of materials and components used in production.
- Collaborated with team members to troubleshoot equipment malfunctions.
- Trained new operators on machine setup and operational procedures.
- Assisted in process improvement initiatives to enhance production efficiency.
- Trained new employees on proper operation of the SMT machines and related processes.
- Diagnosed malfunctions in equipment and performed repairs as necessary.
Barista and Barista Trainer
Starbucks
01.2017 - 01.2021
- Provided exceptional customer service and fostered a welcoming environment at Starbucks.
- Trained new baristas on beverage preparation and customer interaction standards.
- Demonstrated adaptability and flexibility by efficiently handling high-volume daily product shipments, barista training, inventory, and customer orders.
- Adapted teaching methods and tailored materials to meet diverse customer needs effectively.
Social Media Manager
Laguna Plein Air Painters Association
Laguna Beach, California
01.2019 - 01.2020
- Adapted the Laguna Plein Air Painters Association's gallery to an online platform during the COVID-19 pandemic, ensuring continued art exhibitions and promoting artists' work through virtual showcases and online events.
- Managed multiple social media platforms to enhance community engagement.
- Collaborated with artists to promote their work through online campaigns.
- Tracked social media metrics to determine audience growth rate, volume and reach.
- Coordinated art exhibitions and installations with artists and curators.
Education
Esthetician License -
Saddleback College of Cosmetology, SABA
Laguna Hills, CA01-2025
Some College (No Degree) - Supply Chain Management and Sustainability
Arizona State University
Tempe, AZSkills
- Advanced skincare treatments
- Advanced waxing techniques
- Client relationship management
- Project management
- Surface mount technology
- Data analysis
- Inventory management
- Adaptive and creative
- Problem solving
- Continuing education pursuit
- Empathetic
Timeline
Traffic Specialist (Contract)
Marketeam
01.2024 - 01.2025
Licensed Esthetician
Le Caprice Advanced Cosmetic Solutions
07.2023 - 12.2025
Trade Marketing Project Coordinator
Moose Toys
08.2022 - 04.2024
Starlink Associate (SMT)
SpaceX
01.2021 - 09.2022
Social Media Manager
Laguna Plein Air Painters Association
01.2019 - 01.2020
Barista and Barista Trainer
Starbucks
01.2017 - 01.2021
Esthetician License -
Saddleback College of Cosmetology, SABA
Some College (No Degree) - Supply Chain Management and Sustainability
Arizona State University