Summary
Overview
Work History
Education
Skills
Timeline
Generic

Olivia Piper

Indianapolis,IN

Summary

Exceptional Nanny with experience supporting daily success and health of children of varying needs and interests. Versatile and adaptable in conducting errands, cooking, changing diapers and entertaining children according to parental specifications. Reliable and supportive member of house operations, assisting family as extenuating circumstances arise.

Overview

5
5
years of professional experience

Work History

Nanny

Brooke Snyder
08.2021 - Current
  • Prepared meals and snacks for children based on dietary guidelines.
  • Assisted with light housekeeping duties as well as running errands.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Played games, worked on puzzles, and read books to young children.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Monitored schedules to maintain sleeping, eating, and school schedules for children.
  • Supported children in play activities, meals, and snacks, hygiene and socialization.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Developed and implemented behavior management strategies to minimize indiscipline and guide children in attaining positive behavior.
  • Taught children basic life skills, manners and personal hygiene.
  • Monitored children's play activities to verify safety.
  • Helped children complete homework assignments and school projects.
  • Regularly traveled with family to help with vacation activities and childcare.
  • Identified warning signs of emotional and developmental problems in children.
  • Supervised children engaged in physical activity, learning and social skills with peers.
  • Coordinated playdates and outings to meet children's physical and social needs.

Associate Manager

Piper Warehouse
06.2019 - 07.2023
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Remedied issues and conflicts among workers using negotiation and active listening.
  • Oversaw training and onboarding process for all newly hired employees within Piper Warehouse.
  • Mentored and supported numerous department employees to create strong workplace culture.
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
  • Coordinated resources from stakeholders and mapped out project deliverables.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Developed strategy to increase sales and drive profits.
  • Monitored security to protect employees, customers and property.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Created employee schedules to align coverage with forecasted demands.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.

Part-Time Merchandise Associate

Crew Carwash
03.2019 - 09.2019
  • Monitored and replenished display inventory and restructured according to available stock.
  • Collaborated with store managers to determine best placement for merchandise displays.
  • Organized store merchandise racks by size, style, and color.
  • Created visual displays to highlight new and featured products.
  • Proposed new ideas and concepts to enhance merchandise displays.
  • Developed visual merchandising plans and strategies to promote store offerings.
  • Incorporated new design techniques to create innovative and eye-catching displays.
  • Analyzed customer feedback and shopper trends to inform display designs.

Education

Bachelor of Arts -

Indiana University - Purdue University Indianapolis
Indianapolis, IN
05.2024

High School Diploma -

Cathedral High School
Indianapolis, IN
05.2019

Skills

  • Light Housekeeping
  • Educational Support
  • Child Supervision
  • Skilled in Working With Special Needs Children
  • Childcare
  • Excellent Driving Record
  • Schedule Creation and Maintenance
  • Schedule Management
  • Academic Support
  • Friendly
  • Valid Passport
  • Cleaning and Sanitation
  • Reliable Transportation
  • Housekeeping
  • Family Support
  • Grocery Shopping
  • Emotionally Supportive
  • Toddler care experience
  • Behavior management
  • Creative play
  • Patience and understanding
  • Outdoor activities
  • Housekeeping abilities
  • Swimming supervision
  • Organizational skills
  • Meal preparation
  • Transportation safety
  • Time management
  • Sleep training
  • Reliability and trustworthiness
  • Appointment Scheduling

Timeline

Nanny

Brooke Snyder
08.2021 - Current

Associate Manager

Piper Warehouse
06.2019 - 07.2023

Part-Time Merchandise Associate

Crew Carwash
03.2019 - 09.2019

Bachelor of Arts -

Indiana University - Purdue University Indianapolis

High School Diploma -

Cathedral High School

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Olivia Piper