Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Olivia Pitchure

Grand Rapids,MI

Summary

Dedicated professional with extensive experience at Corewell Health as a Patient Transporter, skilled in patient safety and communication. Proven ability to enhance patient care through effective teamwork and critical thinking. Recognized for training new staff and maintaining high standards of service, ensuring a comfortable and efficient experience for all patients.

Overview

2
2
years of professional experience

Work History

Patient Transporter

Corewell Health
08.2024 - Current

• Acquired comprehensive skills in patient transportation through more than 6 weeks of hands-on training.


• Picking up the patient greeting them with a warm welcome, making sure they are as comfortable and safe as possible before getting them to their appointment in a timely manner.


  • Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
  • Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
  • Maintained strong professional relationships with colleagues across various departments, promoting teamwork for patient care delivery.
  • Collaborated with CNAs, nurses, and physicians to maintain stability.

Front Desk Receptionist

Douglas J Aveda Institute
09.2023 - 08.2024
  • Greeted guests at the front desk and engaged in conversations while managing check-in process.
  • Maintained organized and clean front desk area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered first impressions by warmly greeting visitors upon arrival at the front desk.
  • Collected room deposits, fees, and payments.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.

Education

Cardiovascular Technician - Healthcare

Grand Rapids Community College
Grand Rapids, MI

Comstock Park High School
Comstock Park, MI
05.2021

Skills

  • Patient communication
  • Patient safety
  • Patient confidentiality
  • Customer service
  • Basic life support certification
  • Infection control
  • Medical terminology
  • Active listening
  • Critical thinking
  • Decision-making
  • Teamwork and collaboration
  • Time management
  • Multitasking
  • Excellent communication
  • Organizational skills
  • Adaptability and flexibility

Accomplishments

Recognized by different RN’s on different floors for going the extra mile for patient care.

Timeline

Patient Transporter

Corewell Health
08.2024 - Current

Front Desk Receptionist

Douglas J Aveda Institute
09.2023 - 08.2024

Cardiovascular Technician - Healthcare

Grand Rapids Community College

Comstock Park High School
Olivia Pitchure