Summary
Overview
Work History
Education
Skills
Timeline
Generic

Olivia Porter

Liberty,MS

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature. Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts.

Overview

6
6
years of professional experience

Work History

Assistant Store Manager

Hibbett Sports
02.2023 - 08.2023
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Rotated merchandise and displays to feature new products and promotions.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.

Shift Leader

Penns Restaurant
11.2022 - 01.2023
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collected, arranged, and input information into database system.

Assistant Manager

Bkwik
08.2022 - 10.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Warehouse Worker

Fibrix
07.2021 - 02.2022
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Checked packages and merchandise for damage and notified vendors.
  • Performed general housekeeping and cleaning tasks.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.

Production Worker

MTD
11.2020 - 03.2021
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Resolved issues quickly to maintain productivity goals.
  • Organized work to meet demanding production goals.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Volunteered for additional assignments during peak work periods to keep tasks on schedule.
  • Adjusted machines to increase productivity for runs.

Server

Steak N Shake Restaurant
06.2019 - 11.2019
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.

Cashier

Mcdonalds
08.2017 - 05.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Education

Mississippi State University
Starkville, MS

Amite County High School
Liberty, MS
05.2018

Skills

  • Accounting Techniques
  • Microsoft Outlook
  • Microsoft Internet Explorer
  • Employee Scheduling

Timeline

Assistant Store Manager

Hibbett Sports
02.2023 - 08.2023

Shift Leader

Penns Restaurant
11.2022 - 01.2023

Assistant Manager

Bkwik
08.2022 - 10.2022

Warehouse Worker

Fibrix
07.2021 - 02.2022

Production Worker

MTD
11.2020 - 03.2021

Server

Steak N Shake Restaurant
06.2019 - 11.2019

Cashier

Mcdonalds
08.2017 - 05.2018

Mississippi State University

Amite County High School
Olivia Porter