Olivia Prado

• Warmly greeted customers upon arrival and promptly responded to questions.
• Hygienically handled, weighed, and wrapped meat and various produce products for customers.
• Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale (POS) system.
• Processed refunds for worn, damaged and broken merchandise.
• Answered phone calls to assist customers with questions and orders.
• Counted and balanced cashier drawers.
• Kept check-out areas tidy, organized and well-stocked to maintain an attractive store.
• Supported other sections when necessary by stocking shelves, portioning meat, unboxing merchandise, cleaning windows, and taking on various other duties.

• Developed creative lessons and activities to advance children's physical and emotional development.
• Observed children to maintain safety and proactively identify issues with emotional or physical development, and worked with parents and supervisors to address concerns.
• Maintained group discipline through positive reinforcement, behavior modeling and collaboration.
• Encouraged positive self-concepts and understanding of others to children.
• Added daily log information to YMCA records, outlining observations, meals, and any medications administered to children for acute or chronic conditions.

Progressively responsible duties involved in childcare and kitchen operations.

• Safely and consistently cooked, served, and cleared place settings, food, and beverages to each classroom for breakfast, lunch, and snacks.
• Performed well under pressure and tight time constraints, balancing food preparation, serving, and cleaning time to ensure that each meal of the day was carefully prepared and delivered precisely on time.
• Washed and sanitized plates and silverware using industrial dishwashers according to manufacturer instructions.
• Prepared accomodations for children with special needs, allergies, or dietary restrictions
• Ensured compliance with health regulations regarding food handling, storage, sanitation procedures.
• Assessed kitchen inventory and reported lower stock items to management.

Kitchen Crew Trainer

• Trained and mentored new personnel on job duties. Explained potential. hazards and taught safe practices.
• Facilitated hands-on learning with new employees to complete fast-paced tasks and align work with company priorities.
• Modeled how to maintain composure and quality of work while under stress.
• Monitored daily operations in the kitchen to ensure smooth workflow and quality control.
• Followed-up on teacher or parent complaints of potential hazards, addressed their concerns and reported to my supervisor.