OLIVIA RAMOCKA
Brooklyn,NY
Summary
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Overview
7
7
years of professional experience
Work History
Logistics Administrator
Amtec International
06.2024 - Current
- Collaborated with cross-functional teams to optimize supply chain operations and achieve company objectives.
- Resolved logistical issues promptly, minimizing disruptions to business operations and maintaining strong client relationships.
- Coordinated transportation schedules, ensuring timely deliveries and customer satisfaction.
- Improved order processing efficiency by automating data entry and streamlining workflows.
Waitress
Europejska Cafe
10.2023 - 11.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Waitress
PRINCETON WINGS
01.2021 - 08.2022
- Provided exceptional customer service to customers daily, ensuring a positive dining experience.
- Took food and beverage orders, accurately entering them into the POS system for efficient processing.
- Delivered food and drinks to tables, adhering to proper serving techniques and maintaining customer satisfaction.
- Upsold menu items, increasing overall sales through effective recommendations.
- Ensured the cleanliness and organization of dining areas, including tables, chairs, and service stations.
Daycare Teacher
FANTASIA DAYCARE
06.2020 - 01.2021
- Planned, organized, and implemented age-appropriate activities that promote learning and development in areas such as motor skills, language, socialization, and emotional growth.
- Provide a safe, nurturing, and engaging environment for children aged 2-6.
- Communicate regularly with parents about their child's development, milestones, and daily activities.
Retail Associate
HOLLISTER CO
01.2019 - 01.2020
- Greeted and assisted customers in a friendly, engaging manner, providing personalized service to enhance their shopping experience.
- Maintained a clean, organized, and visually appealing sales floor, ensuring merchandise was properly stocked, folded, and displayed according to Hollister's standards.
- Provided product knowledge and answered customer inquiries, helping to increase sales and meet individual sales goals.
Education
Bachelor of Science - Nursing
BMCC
NYC05-2027
Diploma -
Neshaminy High School
Langhorne, PA06-2022
Skills
- Bilingual (Polish)
- Exceptional customer service
- Organization and multitasking
Timeline
Logistics Administrator
Amtec International
06.2024 - Current
Waitress
Europejska Cafe
10.2023 - 11.2024
Waitress
PRINCETON WINGS
01.2021 - 08.2022
Daycare Teacher
FANTASIA DAYCARE
06.2020 - 01.2021
Retail Associate
HOLLISTER CO
01.2019 - 01.2020
Bachelor of Science - Nursing
BMCC
Diploma -
Neshaminy High School
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