MSN-prepared Registered Nurse, Certified Wound Care Nurse, and Clinical Case Manager with experience in outpatient wound care, behavioral health case management, long-term care, hospice/palliative care, and interdisciplinary care coordination. Strong clinical background in chronic wound management, diabetic ulcers, venous wounds, pressure injuries, advanced dressings, NPWT, compression, offloading, documentation accuracy, patient education, and care plan follow-through. Experienced reviewing clinical documentation, identifying care barriers, coordinating services, communicating with providers and interdisciplinary teams, and maintaining accurate records in fast-paced clinical environments. Brings strong written and verbal communication skills, computer adaptability, HIPAA-compliant documentation practices, and the ability to work independently with accuracy and follow-through. Prepared to support your facility through insurance benefit verification, clinical documentation review, payer communication, prior authorization and predetermination support, denial/appeal follow-up, and accurate customer service.
Experienced healthcare professional skilled in patient care, critical thinking, and communication. Strong focus on team collaboration and achieving optimal patient outcomes. Reliable and adaptable, ensuring efficient and compassionate care in dynamic environments. Equipped with expertise in medical procedures, patient assessments, and care coordination.
Led wound care chart review for The Joint Commission survey readiness, validating wound size, location, tissue characteristics, odor, drainage, interventions, and treatment response documentation; contributed to a 75% reduction in findings and helped prevent potential facility penalties.
Earned VA I CARE Award for Integrity for work on a Green Belt quality improvement project focused on reducing medication errors, strengthening medication safety processes, improving documentation reliability, and supporting a culture of accountability and patient safety.