Olivia R. Cyr
Providence,RI
Summary
Seasoned professional with a proven track record in customer service and mixology, honed at The Andrea among other notable venues. Expert in crafting innovative cocktail menus and enhancing guest experiences, demonstrating exceptional empathy and safety awareness. Skilled in staff and money management, achieving significant operational efficiencies.
Overview
11
11
years of professional experience
Work History
Dog Walker/Sitter
Tails N Trails
Providence, RI
11.2023 - Current
- Developed effective relationships with clients.
- Ensured safety and well-being of various animals.
- Enhanced canine behavior through consistent practice.
- Managed challenging scenarios with composure.
- Walked dogs on leash, observing all safety precautions and following commands from owners.
- Monitored behavior of dogs while walking to ensure safety of both the dog and passerby.
- Interacted with pet owners in a professional manner when discussing their pets' needs and care requirements.
Self Employed
Anthea Threads
Providence, RI
01.2022 - Current
- Demonstrated independent problem-solving skills.
- Brand expansion
- Handled financial operations for a small enterprise.
- Boosted overall financial gains.
- Managed online platforms for brand presence.
- Operated as an independent contractor.
Sales Associate
The Vault Collective
Providence, RI
11.2023 - 06.2024
- Customer Service
- Offered personalized styling recommendations.
- Handled daily financial transactions accurately.
- Demonstrated comprehensive understanding of vintage attire.
Bartender
The Andrea
Misquamicut, RI
01.2022 - 01.2024
- Customer Service
- Handled large number of customer interactions daily.
- Managed cash transactions efficiently.
- Educated new hires on bar procedures.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
Bartender/Server
Noah's Casual Fine Dining
Stonington, CT
11.2022 - 01.2023
- Customer Service
- Prepared beverages.
- Provided individualized attention to diners.
- Hometown and regular based customer service
- Cash management
Lead Bartender
The General Stanton Inn
Charlestown, RI
01.2022 - 12.2022
- Customer Service
- Mixing drinks
- Small town customer base
- Cash management
- Training
- Developed innovative cocktail menus.
- Facilitated the launch of a new bar.
- Maintained bar inventory, ordered supplies and restocked items as necessary.
- Ensured compliance with all federal, state, local regulations and safety standards for alcoholic beverages.
Bartender
Surf Cantina
Westerly, RI
11.2021 - 07.2022
- Customer Service
- Mixing drinks
- High volume customer service
- Cash management
- Training
Lead Bartender
The Vig
Providence, RI
01.2021 - 01.2022
- Customer Service
- Mixing drinks
- High volume customer service
- Cash management
- Training
- Facilitated operations for launching a bar.
General Manager
Wiggle Walkers RI
Providence, RI
08.2020 - 07.2021
- Scheduling; Multitasking; Problem solving
- Running a staff; Cash management
Banker
Washington Trust Company
Providence, RI
10.2019 - 01.2021
- Account opening; Marketing; Customer Service
- Cash management; Giving financial advice
Server/Bartender/Shift Lead
Coconut Bay Cafe
Murfreesboro, TN
03.2017 - 04.2019
- Tending bar in a loud atmosphere; Making well drinks; Customer service; assisting multiple customers; learning a menu
- Leading a shift; Taking inventory; Cash management; Mapping a floor
Nanny
Self Employed
Fishers Island/Murfreesboro, NY/TN
01.2014 - 12.2018
- Child care; Helping infants develop motor skills
- Money/Hour management; running my own schedule
Cocktail Server
TGI Fridays
Murfreesboro, TN
08.2015 - 04.2017
- Learning a menu, Cash Management; Assisting multiple tables/customers
Education
Diploma -
Fishers Island School
Fishers Island, NY01.2015
Skills
- Mixology Expertise
- Wine knowledge
- Craft beer knowledge
- Customer service
- Bar organization
- Money management
- Staff management
- Multitasking
- Schedule maintenance
- Styling assistance
- Vintage clothing knowledge
- Store upkeep
- Independent seller booth upkeep
- Hospitality and accommodation
- Empathy
- Safety awareness
- Professionalism
References
References available upon request.
Timeline
Dog Walker/Sitter
Tails N Trails
11.2023 - Current
Sales Associate
The Vault Collective
11.2023 - 06.2024
Bartender/Server
Noah's Casual Fine Dining
11.2022 - 01.2023
Self Employed
Anthea Threads
01.2022 - Current
Bartender
The Andrea
01.2022 - 01.2024
Lead Bartender
The General Stanton Inn
01.2022 - 12.2022
Bartender
Surf Cantina
11.2021 - 07.2022
Lead Bartender
The Vig
01.2021 - 01.2022
General Manager
Wiggle Walkers RI
08.2020 - 07.2021
Banker
Washington Trust Company
10.2019 - 01.2021
Server/Bartender/Shift Lead
Coconut Bay Cafe
03.2017 - 04.2019
Cocktail Server
TGI Fridays
08.2015 - 04.2017
Nanny
Self Employed
01.2014 - 12.2018
Diploma -
Fishers Island School
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