Summary
Overview
Work History
Education
Skills
Timeline
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Olivia Reddish

Phoenix,AZ

Summary

Passionate and reliable individual with an extreme history in the service industry. Extremely knowledgeable in a variety of spirits, classic and modern cocktails, as well as restaurant management. Quick to pursue any chance to better and coach individuals and groups to create a cohesive, supportive team.

Overview

5
5
years of professional experience

Work History

Bar Supervisor

Caesar's Republic
02.2024 - Current
  • Managed nightly closing duties including reconciling cash registers and preparing deposits while maintaining strict security measures.
  • Closed out cash register and prepared cashier report at close of business.
  • Enhanced customer satisfaction by implementing efficient bar operations and service standards by managing both the floor and the bar consistently.
  • Worked closely with corporate team members and new-hires to effectively and efficiently open two new venues within the hotel.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Promoted responsible alcohol consumption by enforcing house policies regarding age limits and intoxication levels among patrons.
  • Tracked sales data regularly to identify popular products or trends that could inform future menu offerings or marketing efforts.

Bartender/ Floor Manager

Pitch Scottsdale
08.2021 - Current
  • Maintaining a clean restaurant and bar in accordance with health guidelines.
  • Completing weekly orders for beer and wine, as well as all other FOH products.
  • Effectively and efficiently managing the bar rail and well to ensure guest satisfaction.
  • Taking lead working private events, parties, and full-restaurant buyouts.
  • Interacting with both staff and guests in a positive way to encourage close connections amongst all parties.

Bar Manager

Pitch Cavasson
12.2022 - 02.2024
  • Creating a large group of regular bar guests through making connections and providing a fun, welcoming environment.
  • Managing scheduling in order to effectively control labor but still ensure phenomenal service.
  • Completing weekly orders for beer, wine, and liquor.
  • Collaborating to create new cocktail menus and recipes two to three times yearly with 56+ craft cocktails.
  • Controlling social media (Instagram, Facebook) to promote business.
  • Coaching and training staff from all levels of experience to form one cohesive, efficient bar team.

Server/ Floor Manager

Steel Plow Burger Co.
11.2019 - 08.2021
  • Maximized sales and guest attendance by providing quick, yet fantastic service.
  • Trained a brand new staff to prepare for a new restaurant opening, all with little to no experience, to create an efficient team.
  • Handled financials while closing the restaurant, including distributing all tips and cash payments.
  • Finalized menu changes twice yearly to ensure prices were correct based upon the market, as well as keeping an updated and popular selection of both food and beverages.

Education

High School Diploma -

Pleasant Valley High School
Bettendorf, IA
05.2021

Skills

  • Performance Monitoring
  • Revenue Forecasting
  • Customer Relations
  • Rule Enforcement

Timeline

Bar Supervisor

Caesar's Republic
02.2024 - Current

Bar Manager

Pitch Cavasson
12.2022 - 02.2024

Bartender/ Floor Manager

Pitch Scottsdale
08.2021 - Current

Server/ Floor Manager

Steel Plow Burger Co.
11.2019 - 08.2021

High School Diploma -

Pleasant Valley High School

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Olivia Reddish