OLIVIA REDFEARN
Henrico,VA
Summary
Resourceful professional in workforce supervision recognized for high productivity and efficient task completion. Possesses strong capabilities in team leadership, operational workflow optimization, and conflict resolution. Excel in communication, problem-solving, and adaptability to ensure smooth operations and team cohesion. Committed to elevating workplace standards through proactive management and employee engagement.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Railroad Fleet Specialist
Quality Transportation Services LLC
06.2026 - Current
- Coordinated repair orders, mechanical inspections, and equipment servicing to ensure operational readiness.
- Tracked out-of-service and bad-order railcars and coordinated repairs to expedite equipment return to service.
- Examined tank car components, including valves, fittings, manways, outlets, hatches, and safety appliances, for visible damage or defects.
- Verified fleet records, invoices, and repair charges to ensure accurate equipment status reporting.
- Maintained comprehensive records of equipment defects, repair status, and maintenance expenditures for effective tracking.
- Supported tank car qualification tracking and compliance documentation for continued service.
Store Manager
AutoZone
07.2025 - 06.2026
- Oversaw daily store operations, ensuring compliance with company policies and procedures.
- Monitor and achieve key performance indicators (KPIs) including sales goals, shrink reduction, customer satisfaction, and productivity metrics.
- Drive operational efficiency through effective scheduling, task delegation, and workflow organization.
- Maintain optimal inventory levels through accurate ordering, stock management, and loss prevention strategies.
- Served as primary liaison between store-level employees, district management, and regional staff to facilitate communication and collaboration.
- Drove operational efficiency through scheduling, task delegation, and workflow organization, optimizing staff productivity.
Plant Coordinator
Mondelez International
01.2022 - 07.2025
- Coordinated logistics for shipping and receiving department to ensure timely delivery of goods.
- Organized logistics of shipping and receiving department ensuring that goods are received in a timely manner.
- Assessed performance metrics against established goals to identify areas for improvement.
- Recorded all plant activities, including personnel, equipment, materials, and supplies, to maintain operational accuracy.
- Maintained accurate records of all plant activities including personnel, equipment, materials, supplies.
Finance Manager
USAA Federal Savings Bank
12.2019 - 01.2022
- Analyzed data from various sources to generate actionable reports on customer interactions and performance metrics, enhancing decision-making processes.
- Promoted financial products to customers and internal teams, increasing awareness and understanding of offerings.
- Maintained accurate records of client communications, transactions, and policies.
- Marketed financial products to clients through various channels. to customers and internal teams.
- Created detailed documentation for service requests, ensuring clarity and consistency in service delivery.
Education
Diesel Mechanic (G3) - Diesel Mechanics Career Certificate
Rappahannock Community College
Bachelor of Science - Business Administration And Management
Georgia Military College
Bachelor of Applied Studies - Corporate Communications
Southern New Hampshire University
MBA - Operations and Logistics Management
Southern New Hampshire University
Skills
- Fleet management expertise
- Repair order management
- Equipment maintenance
- Maintenance management
- Compliance management
- Regulatory compliance awareness
- Safety compliance
- Regulatory oversight
- Maintenance planning
- Inventory control
- Vendor coordination
- Cost tracking
- Expense auditing
- Budget management
- Data visualization
- Microsoft Power BI
- Microsoft Excel
- Microsoft Word
Certification
- DOT Hazardous Materials
- Project Management Professional (PMP)
- Microsoft Office Specialist: Excel Expert
- Planning and Inventory Management
Timeline
Railroad Fleet Specialist
Quality Transportation Services LLC
06.2026 - Current
Store Manager
AutoZone
07.2025 - 06.2026
Plant Coordinator
Mondelez International
01.2022 - 07.2025
Finance Manager
USAA Federal Savings Bank
12.2019 - 01.2022
Diesel Mechanic (G3) - Diesel Mechanics Career Certificate
Rappahannock Community College
Bachelor of Science - Business Administration And Management
Georgia Military College
Bachelor of Applied Studies - Corporate Communications
Southern New Hampshire University
MBA - Operations and Logistics Management
Southern New Hampshire University