Olivia V. Rodriguez
Lynwood,CA
Summary
Results-driven Accounts Receivable Analyst with extensive experience at Wonderful Pistachios and Almonds. Expert in cash application and deduction management, I effectively resolved chargebacks and trained employees, enhancing team collaboration. Bilingual in Spanish, I excel in communication and data entry, ensuring accurate record-keeping and timely processing of accounts.
Overview
25
25
years of professional experience
Work History
Accounts Receivable Analyst
Wonderful Pistachios and Almonds
Los Angeles, CA
06.2004 - 04.2025
- Processed and input Accounts Receivables and Cash Application data including Lock Box, Bank Wires, and Credit Cards.
- Prepared bank deposit.
- Processed credit cards payments.
- Identified, researched and processed deductions on assigned accounts.
- Prepared Deduction repay letters against invalid chargebacks.
- Filed claims with shipping carriers.
- Communicated daily with Sales Coordinators, Regional Sales Managers, and Customer Service, in an effort to accept or decline deductions.
- Created Monthly Deduction Reports.
- Responsible for measuring, tracking and communicating on a bi-weekly basis to supervisor.
- Researched and resolved chargebacks.
- Performed other related duties as assigned by supervisor.
- Monitored overdue accounts daily, generated past due notices, and contacted delinquent customers via phone or email.
- Performed research into disputed invoices or payments as needed.
- Employee training and development
Intercontinental Art
01.2000 - 12.2003
- Accounts Receivables
- Cash Applications
- Customer Service
- Collections
Education
Bachelor of Arts - Business Administration
Mount St. Mary’s University
Los Angeles05-2026
Skills
- Multi-tasking
- Cash Application
- Written communication
- Bilingual in Spanish
- Excel
- MS Word
- Outlook
- Deduction Management systems
- Oracle
- Demantra
- Trade Management
- Customer service
- Team collaboration
Timeline
Accounts Receivable Analyst
Wonderful Pistachios and Almonds
06.2004 - 04.2025
Intercontinental Art
01.2000 - 12.2003
Bachelor of Arts - Business Administration
Mount St. Mary’s University
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