Olivia Rody
Tempe,AZ
Summary
Productive teacher with excellent problem-solving and time management skills. Teach students fundamentals of science, from molecular biology to ecology. Organized and efficient with maintaining student records, completing progress reports, and communicating with parents. Ready to apply teaching expertise to dynamic new position.
Overview
11
11
years of professional experience
Work History
Biology Teacher
Gilbert Public Schools
07.2017 - 04.2024
- Implemented differentiated instruction strategies, catering to individual student needs and promoting inclusive learning environments.
- Maintained open lines of communication with parents through regular emails, phone calls, and parent-teacher conferences to discuss student progress.
- Established a positive classroom atmosphere that fostered respect among students and encouraged open dialogue about challenging concepts.
- Collaborated with colleagues to develop and implement relevant, real-world lesson plans.
Cashier
City Of Mesa Parks & Recreation
04.2014 - 07.2023
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from patrons.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Student Council Advisor
Highland High School
04.2018 - 05.2021
- Managed budgets for all Student Council functions, ensuring responsible allocation of funds to necessary projects and events.
- Organized successful school dances, including securing venues, promoting ticket sales, and overseeing event logistics.
- Fostered teamwork among Student Council members through collaborative planning sessions and group activities.
Bank Teller
US Bank
06.2016 - 01.2017
- Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.
- Enhanced branch sales through cross-selling bank products and services to customers.
- Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
Customer Service & Sales Representative
American Family Insurance
01.2015 - 05.2016
- Increased customer satisfaction by addressing and resolving complex issues effectively.
- Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
- Maintained high levels of customer retention with proactive relationship-building strategies.
- Developed a comprehensive knowledge of product offerings to better assist customers with informed recommendations.
- Delivered exceptional service by consistently meeting or exceeding performance metrics for quality, speed, and accuracy.
Sales Associate
Bath And Body Works
06.2013 - 11.2015
- Boosted customer satisfaction levels through exceptional service, recommending appropriate products, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
Bachelor of Arts - Secondary Education
Arizona State University
Tempe, AZ05.2017
Skills
- Lesson Plan Implementation
- Classroom Management
- Customer Service
- Administrative Support
- Complaint resolution
- Consultative Sales
Timeline
Student Council Advisor
Highland High School
04.2018 - 05.2021
Biology Teacher
Gilbert Public Schools
07.2017 - 04.2024
Bank Teller
US Bank
06.2016 - 01.2017
Customer Service & Sales Representative
American Family Insurance
01.2015 - 05.2016
Cashier
City Of Mesa Parks & Recreation
04.2014 - 07.2023
Sales Associate
Bath And Body Works
06.2013 - 11.2015
Bachelor of Arts - Secondary Education
Arizona State University
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