Summary
Overview
Work History
Education
Skills
Further Experience
Timeline
Generic

Olivia Rouse

Clarkston,MI

Summary

I am focused and reliable, bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Carryout, Host, Food Runner

Art And Jakes
12.2022 - Current
  • Responded proactively to requests from supervisors and peers alike, displaying strong problem-solving abilities.
  • Managed time efficiently while juggling multiple duties under tight deadlines, resulting in consistent performance.
  • Provided excellent customer service when interacting with clients, fostering positive relationships.
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Greeted customers and provided outstanding customer service.

Host

5th Tavern
06.2021 - 01.2022
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Life Guard and Swim Instructor

Goldfish Swim School
03.2019 - 05.2021
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Completed detailed reports on daily activities, incidents, or irregularities observed during shift hours.

Education

Master of Social Work - Social Work

Oakland Community College
Auburn Hills, MI
2029

High School Diploma -

Clarkston High School
Clarkston, MI
06.2024

Skills

  • Customer Service
  • Team Collaboration
  • Multitasking proficiency
  • Effective Time Management
  • Customer-Oriented
  • Friendly, Positive Attitude

Further Experience

Aspiring social work professional, actively engaged in a high school internship within an infant room setting, investing significant time to enhance understanding of early childhood development. Displayed unwavering dedication to supporting marginalized communities and fostering comprehensive well-being. Applied insights into child development to create nurturing environments and facilitate positive interactions, honing empathetic communication skills through collaboration with caregivers. Motivated by a fervent commitment to advocacy and social equity, eager to leverage acquired experience to empower individuals and families facing adversity within the realm of social work.

Timeline

Carryout, Host, Food Runner

Art And Jakes
12.2022 - Current

Host

5th Tavern
06.2021 - 01.2022

Life Guard and Swim Instructor

Goldfish Swim School
03.2019 - 05.2021

Master of Social Work - Social Work

Oakland Community College

High School Diploma -

Clarkston High School
Olivia Rouse