Olivia Roy
Murfreesboro,TN
Summary
Highly adaptable and motivated professional with cross-training experience across all operational areas at Urban Air Adventure Park and multiple departments at Cracker Barrel. Skilled in customer service, team collaboration, and operational efficiency, with a proven ability to quickly learn and excel in diverse roles. Adept at creating positive guest experiences, ensuring safety and compliance, and contributing to a high-performing team environment. Known for strong multitasking abilities, a proactive work ethic, and a commitment to delivering excellence in dynamic and fast-paced settings.
Overview
2
2
years of professional experience
Work History
Team Member
Urban Air Adventure Park
Murfreesboro, TN
07.2023 - Current
- Cross-trained in all departments.
- As a Court Monitor, I follow safety protocols while ensuring guests' satisfaction.
- While working at the Front Desk, I first greet our guests, guide them through our menu of services, and help them choose a tailored package for their individual needs.
- As a part of Cafe Operations, I take and prepare orders.
- As a Party Host, I coordinate the flow of a party.
Restaurant Server
Cracker Barrel Old Country Store Inc
Murfreesboro, TN
07.2022 - 07.2023
- Cross-trained in a few departments.
- Served and turned tables over as efficiently as possible.
- Placed and prepared to-go orders.
- Greeted guests and led them to their table.
- Multi-tasked, serving guests while maintaining a clean work environment.
Education
High School Diploma -
HomeLife Academy
05-2024
Associate of Science -
Motlow State Community College
Smyrna, TNSkills
- Complex Problem-solving
- Training and mentoring
- Customer service
- Point of Sale transactions
- Attention to detail
- Adaptability and flexibility
- Cleaning
Timeline
Team Member
Urban Air Adventure Park
07.2023 - Current
Restaurant Server
Cracker Barrel Old Country Store Inc
07.2022 - 07.2023
High School Diploma -
HomeLife Academy
Associate of Science -
Motlow State Community College
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