Summary
Overview
Work History
Education
Skills
Timeline
Generic

Olivia Rudolf

West Bend

Summary

Experienced management professional skilled in supervising staff and promoting team cohesion. Achieves sales targets by monitoring employee performance and offering coaching on effective sales techniques. Proficient in problem-solving and implementing operational improvements. Detail-oriented Accounts Payable associate with expertise in maintaining financial records and reviewing account activity thoroughly.

Overview

4
4
years of professional experience

Work History

Front End Manager 1st Assistant

Menards
08.2024 - Current
  • Accounts Payable specialist.
  • Responsible for end of month retention and filing.
  • Entrusted with store security. Including key entrance and security alarm access, and high dollar cash handling.
  • Oversaw cash handling procedures, minimizing discrepancies in end-of-day reports through diligent monitoring of transactions.
  • Monitored cash drawers in 17 checkout stations to verify adequate cash supply.
  • Oversaw cashier operations, bookkeeping, and security.
  • Maintained excellent store appearance by enforcing cleanliness standards and delegating tasks to team members effectively.
  • Created weekly assigned schedules for employees.
  • Promoted from cashier to front end manager within two years, demonstrating rapid growth in leadership abilities and operational knowledge.

Front End Manager 2nd Assistant

Menards
06.2023 - 08.2024
  • Monitored cash drawers in 17 checkout stations to verify adequate cash supply
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences
  • Worked with accounts payable
  • Experience with government charge accounts, paying bills and receiving bills.

Front End Supervisor

Menards
03.2023 - 06.2023
  • Trained new employees in customer service techniques and store policies.
  • Monitored cash drawers in checkouts to verify adequate cash supply.
  • Performed daily audits on registers and safe counts to verify accuracy of funds on hand.

Part Time Cashier

Menards
09.2022 - 03.2023
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.

Office Assistant

Executive Appraisals
05.2021 - 01.2023
  • Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
  • Prepared reports
  • Maintained an organized filing system of paper documents and electronic files.
  • Collected public information needed for daily tasks and said reports

Education

No Degree - Diagnostic Medical Sonography

Blackhawk Technical College
12-2024

Business Management

MATC
05.2023

Skills

  • Adaptability
  • Cash handling
  • Team management
  • Accounts Payable/Accounts Receivable
  • Record Retention
  • Problem solver
  • Decision making
  • Employee scheduling
  • Time management
  • Staff training
  • Organizational skills
  • Multitasking
  • Customer service excellence
  • Complaint Resolution
  • Relationship Building and Management

Timeline

Front End Manager 1st Assistant

Menards
08.2024 - Current

Front End Manager 2nd Assistant

Menards
06.2023 - 08.2024

Front End Supervisor

Menards
03.2023 - 06.2023

Part Time Cashier

Menards
09.2022 - 03.2023

Office Assistant

Executive Appraisals
05.2021 - 01.2023

No Degree - Diagnostic Medical Sonography

Blackhawk Technical College

Business Management

MATC

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