Summary
Overview
Work History
Education
Skills
Timeline
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Olivia Runyon

Olivia Runyon

La Crosse,WI

Summary

Supervises schedules for timely completion. Excellent communication and organizational skills. Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Organized, dependable, and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Scheduling Coordinator

Outdoor Services Inc
02.2023 - Current
  • Worked with manager and supervisor to plan and coordinate schedules.
  • Developed strong working relationships with management and executive team through effective scheduling and communication skills.
  • Proactively identified scheduling issues and developed quick solutions to promote efficiency.
  • Implemented time-blocking and schedule notifications to optimize time management.
  • Trained team members in on new services and office procedures.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Coordinated individual duties after evaluation of each employee's skill level and knowledge.

Supervisor

PetMeScratchMe
02.2022 - 02.2023
  • Applied strong leadership and problem-solving skills to maintain team efficiency and organize workflows.
  • Training in new employees on customer service and animal care.
  • Solicited customer feedback to identify and improve on areas of weakness.
  • Evaluated staff performance and provided coaching.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Managed inventory, and maintained optimal storage to meet expected needs.
  • Administered medications to animals and documented changes in condition.
  • Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
  • Fed and watered animals to provide necessary nutrients and keep pets healthy.
  • Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
  • Monitored animal health to quickly recognize signs of illness and injury, seeking necessary medical attention.
  • Prepared special diets for animals to accommodate specific health conditions and species-specific needs.

Cashier

Festival Foods
01.2020 - 01.2021
  • Addressed customer needs and made product recommendations to increase sales.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Learned duties for various positions and provided backup when needed.

Education

High School Diploma -

Logan High School
La Crosse, WI
05.2022

Skills

  • Program Organization
  • Teamwork and Collaboration
  • Problem-Solving
  • Calendar coordination
  • Strong Work Ethic
  • Attention to Detail
  • Customer service and support
  • Telephone Etiquette
  • Critical Thinking
  • Training and mentoring
  • Staff Management
  • Active Listening

Timeline

Scheduling Coordinator

Outdoor Services Inc
02.2023 - Current

Supervisor

PetMeScratchMe
02.2022 - 02.2023

Cashier

Festival Foods
01.2020 - 01.2021

High School Diploma -

Logan High School

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Olivia Runyon