Summary
Overview
Work History
Education
Skills
Timeline
Generic

Olivia Ryks

Summary

Dedicated to offering exceptional assistance to team members and clients. Positive and upbeat with strong relationship-building abilities. Excellent experience in customer service industries. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

5
5
years of professional experience

Work History

Receptionist

Great Clips
06.2023 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Restocked supplies and submitted purchase orders to maintain stock levels.

Occasional Babysitter

Self Employed
01.2019 - Current
  • Played games, worked on puzzles, and read books to young children.
  • Communicated with parents about daily activities and behaviors.
  • Provided distractions and calming methods when necessary.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Guided school homework and read bedtime stories to support development.

Retail Sales Associate/Management Assistant

Claire's
01.2023 - 08.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Managed cash register after end of shift to balance and record accurate transactions.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Retail Sales Associate

Hobby Lobby
06.2020 - 12.2022
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Trained and supervised new employees to use selling strategies and apply best practices.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Listened to customer needs and desires to identify and recommend optimal products.

Education

No Degree - Cosmetology

Century College
White Bear Lake, MN
07.2024

Skills

  • Hard worker
  • Customer service
  • Observant
  • Communication
  • Detail oriented
  • Problem-solving
  • Friendly
  • Reliable

Timeline

Receptionist

Great Clips
06.2023 - Current

Retail Sales Associate/Management Assistant

Claire's
01.2023 - 08.2023

Retail Sales Associate

Hobby Lobby
06.2020 - 12.2022

Occasional Babysitter

Self Employed
01.2019 - Current

No Degree - Cosmetology

Century College

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Olivia Ryks