Summary
Overview
Work History
Education
Skills
Timeline
Generic

Olivia Saeli

5655 Scherff Road Orchard Park

Summary

Highly achieving student with a passion for success and a mission to create a positive impact. Proven ability to excellently handle high-stress situations while prioritizing guest experience. Skilled in problem solving within a team to ensure success of others. Knowledgeable about food service and willing to adapt and learn quickly as needed. Passionate about valuably contributing to an establishment's development.

Overview

3
3
years of professional experience

Work History

Hostess/Table Busser

The Ridge West Seneca
06.2024 - Current
  • Happily greet customers upon arrival and ensure a smooth experience beginning at the front door
  • Answer phone calls regarding wait times, takeout orders, and general questions
  • Skillfully manipulate the iPad and strategically use/update the software to ensure restaurant remains organized
  • Display problem solving with large parties, rushes, and constantly take server comfort into account
  • Communicate with others to ensure smooth functioning
  • Cross-trained to take on different restaurant roles such as food running as needed
  • Clear, wipe down, and reset tables in an efficient and timely matter, doing so strategically to reduce wait times

Hostess

Red Lobster
10.2022 - 05.2024
  • Answered customer questions about hours, seating, and menu information.
  • Managed iPad to keep track of table statuses and server sections, keeping entire restaurant organized
  • Cross trained to do takeout, bussing, serving, expo, and food running
  • Maintained a positive, hard-working attitude at all times
  • Supported servers with keeping dining area ready for every guest, communicating thoroughly with them
  • Trained new hostess staff to ensure best work habits and customer service practices
  • Functioned extremely well during intense rushes and high-stress situations

Education

Bachelor of Science - Architecture

University At Buffalo
Amherst, NY
05-2028

Orchard Park High School
Orchard Park, NY
06-2024

Skills

  • Customer service
  • Problem solving
  • Patience and empathy
  • Excellent teamwork
  • Effective communication
  • Detail-oriented
  • Efficient multitasking
  • Positive mindset

Timeline

Hostess/Table Busser

The Ridge West Seneca
06.2024 - Current

Hostess

Red Lobster
10.2022 - 05.2024

Bachelor of Science - Architecture

University At Buffalo

Orchard Park High School

Similar Profiles

CREATE PROFILE