Olivia Salls
Salisbury Center,NY
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background Pursues every opportunity to support team members and proactively address issues. I have adaptive communication skills, not just in food service, but skills that will benefit me throughout life. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
10.2022 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Server
Parkside
04.2022 - 09.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Water Safety Instructor
Enchanted Forest Water Safari
07.2021 - 09.2021
- Instructed students in water safety techniques.
- Demonstrated basic to advanced swim techniques and breathing exercises.
- Reduced incidents of drowning by conducting comprehensive water safety education sessions for various age groups.
- Collaborated with other instructors to develop new teaching strategies, resulting in more effective swim lessons.
- Guided children down slides safely
- Managed stressful situations with children
Education
Bachelor of Science - Physical Therapy (Pre-Physical Therapy)
Utica University
05.2027
High School Diploma -
Little Falls High School
Little Falls, NY06.2023
Skills
- Friendly and outgoing
- Team Player
- Cash Handling
- Active listener
- Team Leadership
Timeline
Barista
Starbucks
10.2022 - Current
Server
Parkside
04.2022 - 09.2022
Water Safety Instructor
Enchanted Forest Water Safari
07.2021 - 09.2021
Bachelor of Science - Physical Therapy (Pre-Physical Therapy)
Utica University
High School Diploma -
Little Falls High School
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