Olivia Sampson
Provo
Summary
Compassionate and dedicated nursing student graduating in August 2026, with a genuine passion for patient-centered care. Completed a 120 hour medical surgical capstone at Primary Children’s Hospital, supporting the care of pediatric patients in a fast paced hospital environment. Known for building trusting relationships with patients and families, while demonstrating strong teamwork, adaptability, and communication. Committed to providing safe, empathetic, and high-quality care as a New Graduate RN.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Receptionist
Canyon View Medical
2023.12 - Current
- Greeted patients and visitors, fostering a welcoming and friendly environment.
- Utilized electronic health record systems for managing patient information effectively and securely.
- Managed appointment scheduling and check in procedures to streamline patient flow.
- Maintained accurate patient records and ensured confidentiality in all communications.
- Communicated with doctors and providers to ensure prompt return on medical questions and medication refills/adjustments.
- Verified insurance, processed patient information, and ensured accurate documentation in EMR
- Answered high volume phone calls, triaged inquiries, and directed patients appropriately
Loan Officer
Mountain America Credit Union
2021.01 - 2023.08
- Skillfully opened various types of accounts, including personal and business accounts, ensuring accurate and efficient processes.
- Expertly handled diverse loan applications, including car loans, mortgages, personal loans, credit cards, and business loans, meeting customers' unique financial needs.
- Conducted credit pulls and initiated credit improvement plans, assisting customers in understanding their credit profiles and guiding them towards better financial health.
- Effectively managed customer service disputes, addressing concerns and finding prompt resolutions to maintain customer satisfaction.
- Demonstrated a high level of professionalism and integrity in handling fraud disputes, actively safeguarding the interests of customers and the institution.
Physical Therapy Aid
Saratoga Physical Therapy and Sports Medicine
2021.01 - 2021.11
- Greeted and welcomed clients, creating a positive and welcoming atmosphere.
- Managed client check in procedures and prepared treatment setups, ensuring a smooth and efficient process.
- Assisted in massages and physical therapy treatments, contributing to patients' overall well being.
- Handled payment processing and appointment scheduling, optimizing the client experience.
Education
Bachelor's of Science in Nursing - Nursing
Provo College
Provo, UT2026-08
Skills
- Completed over 240 total clinical hours across multiple specialties including- Medical surgical, L/D, ER, ICU, Pediatrics, NICU, Mental Health & Long Term Care
- Completed 120 hours in a pediatric medical surgical unit under RN preceptor
- Provided direct patient care for 3 to 4 patients in a fast paced acute care setting
- Performed comprehensive assessments, monitored vital signs, and assisted with ADLs
Capstone at Primary Children's Hospital in Salt Lake City, Ut
- Assisted with medication administration and followed safe medication practices
- Collaborated with interdisciplinary team to support individualized patient care plans
- Communicated effectively with pediatric patients and families, providing education and emotional support
- Demonstrated strong time management, prioritization, and clinical judgment
Certification
- Running
- Hiking
- Horse back riding
- Camping
- Reading
- Volunteering at my local animal shelter
Timeline
Receptionist
Canyon View Medical
2023.12 - Current
Loan Officer
Mountain America Credit Union
2021.01 - 2023.08
Physical Therapy Aid
Saratoga Physical Therapy and Sports Medicine
2021.01 - 2021.11
Bachelor's of Science in Nursing - Nursing
Provo College