Olivia Sampson
Provo
Summary
Compassionate and dedicated nursing student graduating in August 2026, with a genuine passion for patient-centered care. Completed a 120 hour medical surgical capstone at Primary Children’s Hospital, supporting the care of pediatric patients in a fast paced hospital environment. Known for building trusting relationships with patients and families, while demonstrating strong teamwork, adaptability, and communication. Committed to providing safe, empathetic, and high-quality care as a New Graduate RN.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Receptionist
Canyon View Medical
Mapleton, UT
12.2023 - Current
- Greeted patients and visitors, fostering a welcoming and friendly environment.
- Utilized electronic health record systems for managing patient information effectively and securely.
- Managed appointment scheduling and check in procedures to streamline patient flow.
- Maintained accurate patient records and ensured confidentiality in all communications.
- Communicated with doctors and providers to ensure prompt return on medical questions and medication refills/adjustments.
- Verified insurance, processed patient information, and ensured accurate documentation in EMR
- Answered high volume phone calls, triaged inquiries, and directed patients appropriately
Loan Officer
Mountain America Credit Union
Provo, Utah
01.2021 - 08.2023
- Skillfully opened various types of accounts, including personal and business accounts, ensuring accurate and efficient processes.
- Expertly handled diverse loan applications, including car loans, mortgages, personal loans, credit cards, and business loans, meeting customers' unique financial needs.
- Conducted credit pulls and initiated credit improvement plans, assisting customers in understanding their credit profiles and guiding them towards better financial health.
- Effectively managed customer service disputes, addressing concerns and finding prompt resolutions to maintain customer satisfaction.
- Demonstrated a high level of professionalism and integrity in handling fraud disputes, actively safeguarding the interests of customers and the institution.
Physical Therapy Aid
Saratoga Physical Therapy and Sports Medicine
Saratoga Springs, Utah
01.2021 - 11.2021
- Greeted and welcomed clients, creating a positive and welcoming atmosphere.
- Managed client check in procedures and prepared treatment setups, ensuring a smooth and efficient process.
- Assisted in massages and physical therapy treatments, contributing to patients' overall well being.
- Handled payment processing and appointment scheduling, optimizing the client experience.
Education
Bachelor's of Science in Nursing - Nursing
Provo College
Provo, UT08-2026
Skills
- Completed over 240 total clinical hours across multiple specialties including- Medical surgical, L/D, ER, ICU, Pediatrics, NICU, Mental Health & Long Term Care
- Completed 120 hours in a pediatric medical surgical unit under RN preceptor
- Provided direct patient care for 3 to 4 patients in a fast paced acute care setting
- Performed comprehensive assessments, monitored vital signs, and assisted with ADLs
Capstone at Primary Children's Hospital in Salt Lake City, Ut
- Assisted with medication administration and followed safe medication practices
- Collaborated with interdisciplinary team to support individualized patient care plans
- Communicated effectively with pediatric patients and families, providing education and emotional support
- Demonstrated strong time management, prioritization, and clinical judgment
Certification
- Running
- Hiking
- Horse back riding
- Camping
- Reading
- Volunteering at my local animal shelter
Timeline
Receptionist
Canyon View Medical
12.2023 - Current
Loan Officer
Mountain America Credit Union
01.2021 - 08.2023
Physical Therapy Aid
Saratoga Physical Therapy and Sports Medicine
01.2021 - 11.2021
Bachelor's of Science in Nursing - Nursing
Provo College