Olivia Sarmiento
Norwalk
Summary
Compassionate Emergency Medical Technician with a Bachelor of Arts in Psychology and five years of clinical experience. Proficient in crisis intervention and de-escalation. Experience supporting children and adolescents in behavioral health crises. Adept at providing trauma-informed care, communicating with family, and collaborating with a team to ensure patient safety.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Emergency Room Technician
Yale New Haven Health
Greenwich, CT
07.2022 - Current
- Collaborate with medical staff to routinely check vitals, monitor patient stability, and assist with emergency care.
- Provide direct care and continuous observation for adult and pediatric patients in emergency room Behavioral Health Unit during acute mental health crises.
- Utilize de-escalation skills to manage patient agitation and ensure a safe environment for both patients and staff.
- Collaborate with a team of psychiatrists, social workers, and nurses to implement individualized care plans and interventions.
- Act as a liaison for families, explaining clinical processes, emergency protocols, and next steps in care to reduce anxiety and improve cooperation.
- Document behavioral observations, progress, and other relevant patient information.
- Per Diem
Patient Care Technician
Norwalk, CT
02.2022 - 07.2022
- Monitored and recorded vital signs, identifying and reporting changes in patient status to the clinical team.
- Assisted healthcare providers with patient assessments and follow-up care.
- Effectively and efficiently took care of around eight patients prioritizing safety and comfort.
Emergency Medical Technician
Danbury, CT
12.2020 - 02.2022
- Managed a high call volume and learned to work quickly and efficiently.
- Routinely sanitized, inspected, and took inventory of items in emergency vehicles each shift.
- Routinely recorded vital signs and completed a chart for each call maintaining accurate clinician documentation.
Education
Bachelor of Arts - Psychology
Southern Connecticut State University
New Haven, CT12-2025
High School Diploma - undefined
Shenandoah Valley Academy
New Market, VA05-2020
Skills
- Vital signs monitoring
- Behavioral health care
- Medical terminology
- CPR/AED
- Progress tracking
- Patient health education
Certification
- EMT - Certified Emergency Medical Technician
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Emergency Room Technician
Yale New Haven Health
07.2022 - Current
Patient Care Technician
02.2022 - 07.2022
Emergency Medical Technician
12.2020 - 02.2022
High School Diploma - undefined
Shenandoah Valley Academy
Bachelor of Arts - Psychology
Southern Connecticut State University