Olivia Scher
North Reading,MA
Summary
In all these positions I used my current skills while acquiring new skills to bring the best version of myself to the company. I was dedicated to my work, conducted my work with high ethics, did the tasks I needed to do in a timely and efficient manner and took constructive criticism as an opportunity to grow.
Overview
3
3
years of professional experience
Work History
Behavioral Therapist
Aspire Learning Center
12.2023 - Current
- Applied Behavioral Analysis
- Center-based support for autistic children ages 1 to 10
- Implemented data collection through Central Reach
- Served as a dependable resource for newly recruited staff
- Advanced to a position of trainer for onboarding team
Behavioral Therapist
Journey Autism Centers
02.2023 - 06.2024
- Applied Behavioral Analysis
- Delivered client care in home setting
- Implemented data collection through Central Reach and Rethink
- Autistic children between the ages of 7 and 12
Teller
Merrimack Valley Credit Union
06.2023 - 11.2023
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services
- Verified customers' identification to ensure compliance with laws and regulations
- Balanced cash drawers on a daily basis
- Cash Handled on a daily bases
Behavioral Therapist
Key Connections Autism
12.2022 - 06.2023
- Applied Behavioral Analysis
- Delivered client care in home setting
- Implemented data collection through Central Reach
- Autistic children between the ages of 4 and 12
Data Entry
ISLIDE
08.2022 - 12.2022
- Performed data entry of customer information into the system
- Verified accuracy of data entry into system records
- Performed data entry tasks to update inventory records accurately
Customer Service Representative
Straumann Group LLC
06.2021 - 08.2022
- Call Center and work from home
- Answered customer inquiries and provided accurate information regarding products and services
- Provided excellent customer service to resolve customer complaints in a timely manner
- Facilitated order transactions, along with handling financial transactions efficiently
- Oversaw accounts professionally
Education
Bachelor of Science - Psychology, Political Science
Merrimack College
North Andover, MA05.2024
Skills
- Customer Support Specialist
- Professional Phone Etiquette
- Reception and Data Processing
- Cash Handling Expertise
- Analytical Research Skills
- Data Gathering
- Clear and Concise Writing
- Software Competence
- Microsoft Word and Excel Proficiency
- SAP, SPS Commerce, and XP2 Proficiency
- Transaction Management
Timeline
Behavioral Therapist
Aspire Learning Center
12.2023 - Current
Teller
Merrimack Valley Credit Union
06.2023 - 11.2023
Behavioral Therapist
Journey Autism Centers
02.2023 - 06.2024
Behavioral Therapist
Key Connections Autism
12.2022 - 06.2023
Data Entry
ISLIDE
08.2022 - 12.2022
Customer Service Representative
Straumann Group LLC
06.2021 - 08.2022
Bachelor of Science - Psychology, Political Science
Merrimack College
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