Summary
Overview
Work History
Education
Skills
I enjoy painting, drawing, organizing. Anything outdoors, hiking, biking, fishing, hunting. gym
Timeline
Generic

Olivia Schulte

Jefferson City,MO

Summary

Skilled Massage Therapist with a proven track record at Riversong Spa & Salon, enhancing customer satisfaction through exceptional service and stress relief techniques. Expert in Deep Tissue and Swedish Massage, demonstrating strong professionalism and ethics. Achieved significant improvements in client retention and satisfaction, leveraging superior customer service and massage skills for optimal wellness outcomes. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

16
16
years of professional experience

Work History

Massage-therapist

Intern

Riversong Spa & Salon
10.2023 - Current
  • Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.

Store Clerk

Schulte's Fresh Foods
04.2008 - Current
  • Provided backroom support by organizing incoming shipments, tagging merchandise correctly, and restocking shelves as needed.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Promoted a positive shopping experience by greeting customers warmly, offering assistance promptly, and addressing concerns professionally.
  • Assisted in the training and onboarding of new team members, sharing valuable insights regarding store policies and procedures.
  • Collaborated with fellow team members to achieve store goals, sharing best practices for customer service and sales techniques.
  • Alternated goods in inventory by observing first-in and first-out approach.
  • Addressed safety hazards promptly by keeping aisles clear of obstructions and cleaning spills quickly to prevent accidents.
  • Assisted with inventory management to ensure accurate stock levels and reduced shrinkage through regular product counts and monitoring for theft.
  • Processed credit, debit and cash transactions correctly to obtain full payment of customer purchases.
  • Handled cash register operations accurately, processing transactions quickly while ensuring security measures were followed.
  • Operated POS systems to accurately process customer purchases.
  • Processed returns and handled exchanges quickly to provide positive store experiences.
  • Streamlined store operations for optimal efficiency by maintaining a clean, well-organized, and adequately stocked sales floor.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Monitored self-checkout systems and provided help in resolving complex problems.

Education

Missouri State University
Springfield, MO

High School Diploma -

Helias Catholic High School
Jefferson City
05.2021

Skills

  • Deep Tissue Massage
  • Swedish Massage
  • Professionalism and Ethics
  • Stress Relief Massage
  • Hot Stone Massage
  • Reflexology
  • Body Mechanics
  • Customer Service
  • Massage Techniques
  • Muscle and Soft Tissue Massage
  • Workflow Management

I enjoy painting, drawing, organizing. Anything outdoors, hiking, biking, fishing, hunting. gym

I enjoy painting and drawing.  I enjoy anything outdoors, hiking, biking, fishing, hunting.  I enjoy going to the gym

Timeline

Intern

Riversong Spa & Salon
10.2023 - Current

Store Clerk

Schulte's Fresh Foods
04.2008 - Current

Massage-therapist

Missouri State University

High School Diploma -

Helias Catholic High School
Olivia Schulte