Olivia Seamon
Salem
Summary
Dynamic professional with a proven track record at Bob Evans, excelling in guest relations and conflict resolution. Skilled in using POS systems and ensuring food safety compliance, I've significantly enhanced customer service delivery through effective team collaboration and a calm demeanor. Renowned for turning guest complaints into commendable dining experiences, demonstrating exceptional leadership and customer service skills.
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
3
3
years of professional experience
Work History
Server
Bob Evans
02.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Primanti Brothers
01.2023 - 02.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Front of House Manager
Teddy Bee's Bakery
12.2021 - 01.2023
- Partnered with back-of-house management in order to maintain seamless communication between teams, ensuring a smooth dining experience for guests.
- Resolved guests complaints while maintaining positive customer environment.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Developed strong relationships with guests, addressing complaints promptly and ensuring a positive dining experience.
Education
High School Diploma -
Robert C Byrd
Clarksburg, WV05-2023
Skills
- Strong work ethic
- Guest relations
- Exceptional customer service
- Conflict resolution
- Cash handling
- Guest engagement
- Customer service
- Food safety compliance
- Cleanliness standards
- Team collaboration
- Customer service delivery
- Collaboration and teamwork
- Calm and pleasant demeanor
Timeline
Server
Bob Evans
02.2024 - Current
Server
Primanti Brothers
01.2023 - 02.2024
Front of House Manager
Teddy Bee's Bakery
12.2021 - 01.2023
High School Diploma -
Robert C Byrd
Similar Profiles
Christa StephensonChrista Stephenson
Cashier/Host/Server at Bob EvansCashier/Host/Server at Bob Evans
Taylor CampbellTaylor Campbell
Server at Bob EvansServer at Bob Evans
Cassidy CorlewCassidy Corlew
Restaurant Hostess at Bob Evans RestaurantRestaurant Hostess at Bob Evans Restaurant