Olivia Selle
Grand Rapids
Summary
Versatile and solutions-oriented professional with a strong ability to bring clarity to complex challenges, streamline processes, and strengthen collaboration across teams. Experienced in guiding stakeholders through strategic decisions, coordinating multifaceted initiatives, and improving operational effectiveness in dynamic environments. Known for clear communication, thoughtful problem solving, and a steady, organized approach that enhances client experience and supports successful project outcomes.
Overview
8
8
years of professional experience
Work History
IT Solutions Consultant
Applied Innovation
06.2025 - Current
• Took ownership of improving internal workflows and client communications, introducing more structure and consistency to support smoother project delivery.
• Built and maintained strong client relationships by proactively identifying needs, coordinating resources, and ensuring clarity throughout each engagement.
• Supported cross-functional teams by gathering requirements, documenting processes, and facilitating alignment between technical staff and client stakeholders.
IT & Cybersecurity Sales Consultant
Vitis Technologies
12.2021 - 06.2025
• Partnered with cross-functional teams to design and implement tailored solutions, clearly communicating value through presentations and collaborative planning.
• Developed data-informed client strategies that strengthened operational efficiency, supported decision-making, and addressed organizational risks.
• Improved onboarding, communication, and internal processes to enhance the overall client experience and support long-term engagement.
Business Development Representative
Vitis Technologies
12.2021 - 03.2023
- Qualified high-potential opportunities with companies through targeted outbound efforts, initiating conversations around IT and cybersecurity challenges.
Patient Treatment Coordinator
Afinia Dental
12.2017 - 03.2020
- Guided patients through complex treatment and financing decisions by simplifying information, addressing concerns, and supporting confident care choices.
- Served as the primary liaison between patients, clinical teams, and insurance providers, streamlining communication and improving overall service delivery.
Education
Master of Science - Physiology
Case Western Reserve University
05.2021
Bachelor of Arts - Biology/Pre-Medicine
Miami University of Ohio
12.2018
Skills
- Strategic Planning & Execution
- Client Needs Assessment & Business Process Optimization
- Insight-Driven Communication
- Complex Information Simplification
- End-to-End Project Ownership & Cross-Team Coordination
- Project Coordination & Process Improvement
Leadership & Recognition
- Account Management Lead: selected to manage key accounts during an acquisition ensuring a smooth transition over a two-year period
- Sales Team Mentor: supported the training and development of 5 new sales professionals from business development to closing sales
- Annual Corporate “Impact Award” Recipient 2023
- Corporate Philanthropy Team Lead 2022 – 2024
Timeline
IT Solutions Consultant
Applied Innovation
06.2025 - Current
IT & Cybersecurity Sales Consultant
Vitis Technologies
12.2021 - 06.2025
Business Development Representative
Vitis Technologies
12.2021 - 03.2023
Patient Treatment Coordinator
Afinia Dental
12.2017 - 03.2020
Master of Science - Physiology
Case Western Reserve University
Bachelor of Arts - Biology/Pre-Medicine
Miami University of Ohio