Olivia Serio
Marengo,OH
Summary
Dynamic veterinary assistant with proven expertise at Central Ohio Veterinary Emergency, excelling in client communication and patient restraint. Adept at maintaining high standards of cleanliness and safety, while swiftly resolving customer concerns. Recognized for strong multitasking abilities and a commitment to exceptional care in fast-paced environments.
Developed skills in fast-paced veterinary environment, focusing on animal care and client communication. Demonstrates strong organizational abilities and attention to detail, essential for managing multiple tasks efficiently. Transitioning into new field, eager to leverage transferrable skills in collaborative and dynamic setting.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
3
3
years of professional experience
Work History
Veterinary Assistant
Central Ohio Veterinary Emergency
01.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Provided customer support to clients, answering questions and addressing concerns.
Server
Bob Evans Restaurant
01.2023 - 01.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
Associate of Science - Veterinary Science
Penn Foster College
Scottsdale, AZ01-2027
High School Diploma -
K-12 Learning Accademy
Columbus, OH06-2023
Skills
- Client communication
- Cleaning and sanitizing
- Patient restraint
- Animal safety
- Appointment scheduling
- Laboratory procedures
- Medical record-keeping
- Client education
- Post operative care
- Veterinary terminology
- Reception duties
- Attention to detail
Timeline
Veterinary Assistant
Central Ohio Veterinary Emergency
01.2024 - Current
Server
Bob Evans Restaurant
01.2023 - 01.2024
Associate of Science - Veterinary Science
Penn Foster College
High School Diploma -
K-12 Learning Accademy
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