OLIVIA A. SEXTON
Bronxville,NY
Overview
6
6
years of professional experience
Work History
Depop Seller
09.2023 - Current
- Communicated with the customer about other products in the store for discounting on bundles and to create repeat customers
- Maximized profitability with strategic pricing, discounting, and inventory management and diversity techniques.
- Served customers with knowledgeable, friendly support at every stage of purchasing and shipping.
- Packed, labeled, and shipped products to customers, providing accurate delivery timelines.
Tour Guide and Student Assistant
University at Buffalo School of Engineering and Applied Sciences
Buffalo, NY
09.2022 - Current
- Guided groups of up to 30 people on scheduled tours.
- Enhanced visitor experience by providing engaging and informative tours of various parts of campus and personalized tour adjustments based on group interests.
- Worked collaboratively with team members to develop innovative strategies for improving overall tour quality and office efficiency.
- Managed student appointments for academic advising, streamlining scheduling processes and reducing wait times.
- Completed special projects assigned by supervisors within specified deadlines while balancing regular duties effectively.
- Facilitated a positive learning environment by providing support services to students with disabilities or accommodations needs.
Tutor
Book Nook Tutoring Company
Buffalo, NY
09.2022 - 01.2023
- Virtually tutored Children in English Language Arts (some with IEP's and ESL accommodations)
- Provided constructive feedback on exercises , helping students improve their reading and language skills.
- Maintained detailed records of student progress, using data to inform future instruction and target areas for improvement.
Tutor, Intern, Coach
The First Tee of Metropolitan New York
New York, NY
03.2018 - 08.2022
- Volunteered in 2017 by assisting coaches with instruction of children ages 7 to 18
- Represented the company through golf outings
- Assisted coaches with creating golf lesson plans and provided tailored instruction during activities that fostered skill development, sportsmanship, and a love for the gam
- Assisted educators with creating STEM lessons and conducting group tutoring sessions during the Ace Scholars Program
- Created virtual field trips and supervised coding with corresponding study plans for 2020 Virtual camp
Education
Bachelor of Science - Industrial Engineering
University At Buffalo
05.2025
Skills
- Proficient on PC and MAC
- Microsoft Office and Google Services
- Customer Service
- Crafting
- MATLab
- R and R-Studio
- Six Sigma Green Belt Certified
- DMAIIC Performance Improvement
- Quality, Control Charts, and Process Capability
- Problem-solving and Team collaboration
- Time management
- Forecasting and Inventory Management
- Data Entry and Organizational Skills
Activities
- Golf (The First Tee and Girls Golf of LPGA)
- Peer Tutoring
- National Society of Black Engineers
Timeline
Depop Seller
09.2023 - Current
Tour Guide and Student Assistant
University at Buffalo School of Engineering and Applied Sciences
09.2022 - Current
Tutor
Book Nook Tutoring Company
09.2022 - 01.2023
Tutor, Intern, Coach
The First Tee of Metropolitan New York
03.2018 - 08.2022
Bachelor of Science - Industrial Engineering
University At Buffalo