Olivia Sharps
Laurel,MD
Summary
Detail-oriented and organized individual with a proven track record in fast-paced environments. Recognized for strong time management and multitasking abilities. Ready to apply expertise in customer service to deliver exceptional experiences.
Overview
14
14
years of professional experience
Work History
DoorDash Delivery Driver
DoorDash
Columbia, Maryland
08.2023 - Current
- Delivered food orders promptly to customers in designated areas.
- Delivered customer food orders with speed and precision.
- Processed online orders promptly and accurately.
- Communicated effectively with customers regarding order statuses and delivery issues.
- Maintained vehicle cleanliness and ensured safe driving practices.
Cashier/Homeshop
Harris Teeter
Columbia, Maryland
09.2014 - 07.2023
- Handled cash register transactions efficiently during peak hours.
- Processed customer transactions accurately and quickly.
- Assisted online shoppers in selecting groceries and fulfilling orders to enhance the shopping experience.
- Welcomed customers at entrance, scanned items, and organized groceries by item type for efficient checkout.
- Assisted customers with inquiries and product locations.
Assisted Caregiver/ Socialized with residents
Brightview Columbia - Independent Living, Assisted
Columbia, Maryland
07.2013 - 08.2014
- Coordinated meal service for residents by organizing food distribution and ensuring timely delivery, enhancing the dining experience.
- Initiated conversations with residents between meals to foster engagement and improve social interaction.
- Assisted residents with daily living activities and personal care.
- Provided companionship and emotional support to enhance residents well-being.
- Administered medications according to prescribed schedules and instructions.
- Assisted residents with daily living activities and personal care.
- Provided companionship and emotional support to enhance residents well-being.
- Administered medications according to prescribed schedules and instructions.
Pet Sitter/Assisted Caregivers
Sunrise Senior Living
Columbia, Maryland
09.2013 - 12.2013
- Provided attentive care to pets during client visits and overnight stays.
- Coordinated daily pet care for various animals, ensuring their needs were met and routines maintained for optimal well-being.
- Monitored pets' safety and comfort in their residential environments.
- Administered medications and followed specific dietary needs for pets.
- Delivered food to resident tables and assisted with post-meal cleanup to enhance dining experience for residents.
Human Resources Intern
Howard County General Hospital
Columbia, Maryland
01.2013 - 05.2013
- Assisted with recruitment processes by screening resumes and scheduling interviews.
- Supported onboarding activities by preparing new hire documentation and orientation materials.
- Maintained employee records in the Human Resources Information System for accurate data management.
- Collected and organized patient records for efficient retrieval and filing.
Education
Associate of Arts - General Studies
Howard Community College
Columbia, MD05-2022
High School Diploma -
Atholton High School
Columbia, MD05-2013
Information Systems
University of Maryland, Baltimore County
Baltimore, MD09-2026
Skills
- Customer service
- Effective communication
- Time management
- Problem resolution
- Team collaboration
- Multitasking Abilities
- Organizational skills
- Self motivation
- Attention to detail
- Goal setting
- Cash handling
Accomplishments
- Novice black belt in Tai Kwon Do
Affiliations
- Volunteer, Animal Shelter
- Volunteer, Elementary School
- Delivered food to homeless shelter (church sponsored)
- Video Ministry at church
Timeline
DoorDash Delivery Driver
DoorDash
08.2023 - Current
Cashier/Homeshop
Harris Teeter
09.2014 - 07.2023
Pet Sitter/Assisted Caregivers
Sunrise Senior Living
09.2013 - 12.2013
Assisted Caregiver/ Socialized with residents
Brightview Columbia - Independent Living, Assisted
07.2013 - 08.2014
Human Resources Intern
Howard County General Hospital
01.2013 - 05.2013
Associate of Arts - General Studies
Howard Community College
High School Diploma -
Atholton High School
Information Systems
University of Maryland, Baltimore County